Securities Operations Specialist I
About The Position
Performs a variety of operational securities and cash transactions, ensuring accuracy and timely processing or processes that require general knowledge of unit functions and systems. Duties may include differentiating, processing and reconciling transactions; researching inquiries; addressing and resolving customer inquiries, escalating complex matters as needed to support internal business partners and/or clients/investment managers; reviewing time sensitive and/or less complex to moderately complex documents; Participates in revising departmental procedures. Coordinates situations that involve other departments. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
Requirements
- High School Diploma or equivalent
- 1 year of experience in customer service, operations, financial services or business processing
- Strong attention to detail and accuracy
- Effective verbal, written and interpersonal communication skills.
- Ability to prioritize tasks and manage time efficiently.
- Adaptability and flexibility in a dynamic work environment.
Nice To Haves
- SEI Trust 3000 experience a plus
Responsibilities
- Processing and reconciling transactions to ensure timely settlement and accurate recordkeeping.
- Reviews daily reports to identify discrepancies and maintain SLA compliance.
- Answers routine questions from clients to ensure consistent client support.
- Mitigates operational risks by ensuring compliance with regulatory requirements, policies and standard operational procedures.
- Assist in training, professional development, and assisting with procedural updates.
- Performs other duties as needed and participates in special projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
