Office Assistant

SPS Consulting, LLC•Rockville, MD

3d•Onsite

About The Position

SPS Consulting is seeking a dedicated and detail-oriented Secretary to support the Department of Health and Human Services (DHHS). This role provides administrative and office support to ensure the efficient operation of the HSS unit. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience handling sensitive client information.

Requirements

Prior administrative or clerical experience in a healthcare or government setting preferred.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Strong attention to detail and data entry accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and prioritize workload effectively.
Customer service-oriented with a professional demeanor.

Responsibilities

Enter application data into the DHHS database and Excel spreadsheets.
Review client eligibility and demographics in DHHS databases and Electronic Health Records (EHR).
Prepare urgent referrals for supervisor review.
Maintain and update client records for MPP services.
Answer incoming calls, retrieve voicemails, and return calls, providing program information and referrals.
Schedule client appointments as needed.
Respond to client and community partner requests via HSS email.
Open, sort, prioritize, and distribute incoming mail and faxes.
Maintain office supplies, track inventory, and compile supply orders.
Assemble and prepare BBH and related program packets for distribution.
Perform filing, faxing, photocopying, and other clerical duties.
Attend meetings and take meeting minutes.
Serve as the initial point of contact in the HSS reception area, assisting the public and answering inquiries.
Provide administrative support to clinical staff and supervisors.