Secretary

City of New York • Lic, NY

17h • Onsite

About The Position

The duties and responsibilities of this position consist of working in a fast-paced busy call center environment with over 200 staff members: accessing computer databases, manual files, records, and other system programs, to provide information and other accurate responses. Under supervision with some latitude for independent judgement and initiative. 1. Perform timekeeping functions for the CCC call-center. 2. Prepare and maintain Kronos reports (e.g., Lateness, Missing Swipes, TA Card). 3. Review and verify leave balances for CCC call-center personnel. 4. Maintain employee personnel folders and filing documents. 5. Assist with incoming telephone calls from NYCHA customers. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: https://bit.ly/55aProgram Additional Information 1. Due to the existence of a civil service list, candidates must have civil service status in the title of Secretary or Clerical to apply. 2. For NYCHA employees, This position is open as a promotional opportunity only. It is not open on a direct transfer (lateral) basis. 3. Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 4. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Requirements

• civil service status in the title of Secretary or Clerical to apply
• Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization
• You will be required to meet the typing skills requirement by demonstrating the ability to type accurately on a personal computer at a minimum speed of 35 words per minute after errors are deducted.

Responsibilities

• Perform timekeeping functions for the CCC call-center.
• Prepare and maintain Kronos reports (e.g., Lateness, Missing Swipes, TA Card).
• Review and verify leave balances for CCC call-center personnel.
• Maintain employee personnel folders and filing documents.
• Assist with incoming telephone calls from NYCHA customers.

Benefits

• choice of medical coverage plans
• deferred compensation plans
• defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees