Secretary

Rochester Industries Placement • Rochester, NY

1d • $20 - $20 • Onsite

About The Position

Beyond TalentEdge is recruiting for a Secretary for a local healthcare system. We are seeking a detail-oriented and service-driven individual to join our team as a Secretary. This role plays a key part in supporting our patients and clinical teams by ensuring timely and accurate delivery of the Important Message from Medicare (IMM). A strong focus on customer service and daily mobility is essential, as the position requires significant walking and face-to-face interaction with patients.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Prior experience in a healthcare or customer service setting strongly preferred.
• Familiarity with EPIC or similar electronic health record systems is a plus.
• Proficiency in Microsoft Excel and basic data entry.
• Excellent interpersonal and communication skills.
• Ability to walk and stand for extended periods throughout the day.
• Strong organizational skills and attention to detail.

Responsibilities

• Run and review daily reports in the EPIC electronic medical record system to identify patients requiring the Important Message from Medicare (IMM) form.
• Filter and organize report data to prioritize outreach.
• Communicate with the Social Work team to confirm discharge plans and patient status.
• Personally visit hospital units to deliver and obtain patient signatures on the IMM form.
• Accurately document the delivery and acknowledgment of IMM in the medical record.
• Maintain and update an Excel tracking spreadsheet with status information and patient details.
• Provide exceptional customer service to patients, families, and internal staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED