26-1499 Secretary AMHS/ACT
About The Position
Under the supervision of the Adult Mental Health Services Assertive Community Treatment Coordinator, performs a variety of clerical duties requiring exercise of good judgment and knowledge. Daily ongoing consumer contact; receives, screens and routes telephone calls; assists walk-in consumers and other visitors in ascertaining needs, explains departmental policies, procedures, and program operating guidelines, initiating necessary paperwork, and referring to appropriate staff. Additional duties include: typing, scheduling, and ongoing maintenance of consumer records and data entry. CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply
Requirements
- High school diploma or G.E.D. is required.
- Two years secretarial experience or equivalent required.
- Ability to type and pass a speed and accuracy test with 40 words per minute net required.
- Must pass a Microsoft and Excel exam with a proficient score.
- Proficient in Microsoft Word is required.
- Ability to become proficient in CDT/CMH Reporter, the agency software that tracks statistical data, services rendered and bill for services is required.
- Ability to communicate accurately and effectively both in writing and verbally is required.
- Employment offers for this position will be contingent upon the results of a Michigan State Police clearance check.
- Must be able to pass pre-employment drug screen.
Nice To Haves
- Knowledge of Excel is preferred.
Responsibilities
- Performs a variety of clerical duties requiring exercise of good judgment and knowledge.
- Daily ongoing consumer contact
- Receives, screens and routes telephone calls
- Assists walk-in consumers and other visitors in ascertaining needs
- Explains departmental policies, procedures, and program operating guidelines
- Initiating necessary paperwork
- Referring to appropriate staff
- Typing
- Scheduling
- Ongoing maintenance of consumer records and data entry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
