Secretary I

Illinois Secretary of State • Villa Park, IL

28d • Onsite

About The Position

Performs work requiring a familiarity with operating a personal computer to prepare a variety of correspondence; types travel voucher; records daily attendance for District 1 personnel; utilizes the S.O.S. computer system to open, close and update case files; utilizes L.E.A.D.S. (Law Enforcement Agency Data System) to obtain case information; performs on-line data entry and inquiries to update files and obtain information; performs routine clerical tasks including general receptionist duties and distribution of mail; maintains confidential files; responsible for issuing Temporary Registration Permits (TRP’s) that have been authorized by sworn personnel.

Requirements

• Requires knowledge, skill and mental development equivalent to completion of four years high school, with courses in typing and general office procedures and one year clerical experience.
• Requires thorough knowledge of business English.
• Requires extensive knowledge of office methods, policies and procedures.
• Requires extensive knowledge of care and operation of a typewriter.
• Requires ability to compose tactful and intelligent correspondence.
• Requires ability to prepare and maintain complex records and reports.
• Requires ability to supervise a clerical staff, including the assignment and review of work.
• Requires the ability to work independently in meeting the public and answering questions relating to the organization’s operation.
• Requires ability to maintain satisfactory working relationships with other employees and the general public, and to deal with public relations problems courteously and tactfully.
• Requires the ability to lift and carry up to and including 0 – 10 pounds.

Responsibilities

• Receives instructions or penciled drafts from the supervisor and types routine memorandums, letters, forms and/or reports utilizing a personal computer; prepares in-state/out-of-state travel requests and types travel vouchers; prepares supply requisitions and purchase request for equipment and office supplies for regional use to the proper department division; utilizes other standard office machinery such as an adding/copy/fax machine in order to assist with other division staff members with duties whenever necessary.
• Independently records daily attendance for District 1 personnel onto a roster sheet; receives “Request For Leave” slips from supervisors and verifies for accuracy against yearly attendance sheets and forwards these records on a daily basis to the Command Center for processing; receives, calculates, records and submits overtime records to the Command Center for processing; maintains an Excel calendar spreadsheet for sworn personnel for the purpose of tracking overtime in excess of 180 days and submits a monthly 180 Day Overtime Payment report to the Command Center; maintains an in-house computerized program on scheduling information such as court dates and vacation, sick and Personal Leave for the purpose of management tracking.
• Utilizes the Secretary of State in-house computer and case management system to open and close case files by entering appropriate data including activity code, synopsis and case information; pulls and prints case history including title, driving record, criminal record, and attaches documents to case file and gives to supervisor; verifies signature for closure, separates forms and forwards to appropriate department for further processing; enters citations, written warnings and receipts received from District 1 sworn personnel; researches various information on computer system, including driver’s license, vehicle and registration for use in case file and/or to respond to requests from in-house personnel and other law enforcement agencies; retrieves “pick-up” notices, Soundex files, and performs on-line entries to updated files for written warnings and citations issued by sworn personnel.
• Performs general office receptionist duties; answers telephone, greets visitors; directs telephone callers to the proper parties; receives and relays telephone messages from District 1 personnel; receives, opens, stamps and determines proper distribution of incoming mail to employees within District 1; assembles closed case reports for filing and sorts case reports according to established distribution copies to accompany case reports; maintains District 1 case report files and case report copies; prepares envelopes with complaint form for mailing; maintains confidential files that consist of district attendance, overtime records, investigative case reports, letters, memorandums, reports, etc.
• Serves as liaison between the district and other department division personnel, such as L.E.A.D.S. (Law Enforcement Agency Data System) Agency Coordinator by maintaining the integrity of the L.E.A.D.S. system; performs system upgrades, maintaining mandatory record files and obtaining case information requested by S.O.S. Police, such as criminal and title history and driving records, to determine if information found is correct as to individual and location; interprets information and checks if individual is “wanted” and for other pertinent information; required to be present for L.E.A.D.S. audits; performs duties as the Petty Cash custodian by maintaining funds, records and files; prepares and submits vouchers for reimbursement of funds and monthly audit report to the department’s fiscal officer.
• Receives request from sworn personnel to issue Temporary Registration Permits (TRP’s) that pertain to District 1 investigative cases regarding consumer complaints, such as not receiving valid registrations due to dealer misconduct or theft; enters TRP card number, name, address, county code, driver’s license number, year/make modes, type of plate, VIN and fee amount into the S.O.S. on-line TRP issuing system; prints out receipt of information entered and gives original to consumer, make copy for investigative case file and TRP tracking file; responsible for ordering TRP cards from Dealer Services on all license plate categories issued to District 1 investigative cases.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED