Secretary I (3632)
About The Position
This job is responsible for: Performs a variety of secretarial and clerical work necessary for the smooth operation of the office; completes typing of letters, director narrations, mails letters and fulfillment pieces, to clients, enters data into CRM database, updates record in multiple databases, for accurate reporting of Planned giving responsibilities. Process a variety of routine paperwork necessary for office operations; files and records information; answers the telephone and provides general information regarding the office operations; serves as a liaison between the Officer(s), staff, and clients/supporters.
Requirements
- High School Diploma or G.E.D. required supplemented by additional secretarial courses preferred; AND
- Two years’ experience performing secretarial work in an office environment; OR
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to perform routine mathematical computations.
- Ability to keypunch information into a computer.
- Ability to sort and file documents alphabetically and numerically.
- Ability to operate various general office equipment including a telephone, computer, copier/scanner and adding machine.
- Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones or speaking in person to clients requiring assistance.
- All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Responsibilities
- Type correspondence, agreements, Planned Giving specific gift paperwork, check requests, agendas, minutes, newsletters, bulletins and/or reports in an accurate and timely manner; acknowledges routine correspondence.
- Prepares, types, and processes correspondence, proposals, contracts, agreements, estate files, scripts, statistics, check requests, audit sheets, forms, invoices, court or legal documents, notices, bulletins, agendas, schedules, minutes, manuals, etc.; ensures the accuracy, completeness, and timeliness of the same.
- Calls and receives phone calls from donors, prospects, and professionals in the daily routine of maintaining the department’s CRM database(s) and correspondence. Confirms information such as change of address, Power of Attorney appointee, requesting death certificates, etc. Works with multiple Directors, corresponding with and mailing requested information to prospects who respond to PG marketing efforts.
- Prepares and maintains office records, spreadsheets, reports, calendars, databases, journals, books, logs, lists, etc. in an accurate, complete, and timely manner; updates, posts and indexes information and inputs data into the computer /(CRM) to maintain office records; research office files to locate specific information found in documents, correspondence, lists, forms, etc. in order to prepare specific reports.
- Performs various clerical and secretarial support work associated with special projects, seasonal events, and conference and committee meetings.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
