Seasonal Retail Associate (Crane Beach)

The Trustees of Reservations•Ipswich, MA

8h•$16 - $18•Onsite

About The Position

Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlife—more than 1,200 acres of beachfront, dunes, and maritime forest grace the property—with the management of active public recreation. Whether you want to take a refreshing plunge, play in the sand, or bask in the sun, this unparalleled seaside experience has provided fun and lasting memories for generations. Our seasonal team members are the driving force for creating a safe, mission-driven and memorable experience for all Crane Estate visitors. Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special. As a Retail Associate, you perform the essential function of welcoming all guests to the Crane Beach Store and selling merchandise and Trustees Memberships in the Gift Shop. They are crucial as ambassadors of The Trustees, introducing guests to Gift Shop merchandise, directing guests to amenities, and sharing the many benefits of membership.

Requirements

Able to provide respectful, exceptional customer service to all guests with a friendly, courteous, and confident demeanor.
Able to learn and use POS and Ticketing systems, handle cash, and make credit card sales.
Able to handle multiple tasks and unexpected situations in a calm manner.
Team-oriented, with a professional, positive attitude towards all staff, volunteers, and guests.
Availability to work at least one day each weekend and some evenings and holidays.
Must be able to lift 40 lbs.
Must be able to work in varying weather conditions, including summer heat.
Must be able to work 2-3 days a week, including some weekend days and holidays.
Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
A satisfactory criminal background (CORI) check.

Responsibilities

Operate Shopify POS system to sell merchandise/refreshments.
Maintain supplies. This includes but is not limited to restocking and maintaining inventory as needed and alerting Manager as to inventory levels.
Independently open and close the Beach Store, including starting and closing register sales sessions and reporting sales.
Direct visitors, answer questions and sell merchandise, tickets, and memberships.
Able to provide respectful, exceptional customer service to all guests with a friendly, courteous, and confident demeanour.
Able to learn and use POS and Ticketing systems, handle cash, and make credit card sales.
Able to handle multiple tasks and unexpected situations in a calm manner.
Team-oriented, with a professional, positive attitude towards all staff, volunteers, and guests.
Availability to work at least one day each weekend and some evenings and holidays.
Able to lift 40lbs. Able to work in varying weather conditions, including summer heat.
Expect to work 2–3 days including some weekend days and holidays.

Benefits

Sick Time: 40 hours of paid sick time upfront.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

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