Seasonal Restaurant Host

Shelburne Farms•Shelburne, VT

5h•$9•Onsite

About The Position

You are passionate about working for a restaurant that is an integral part of the Farm’s mission by providing a space where the community can come together to enjoy delicious and thoughtfully sourced meals. You have strong communication skills and enjoy interacting with and welcoming a diverse range of guests, visitors and community members. You thrive in a team environment, collaborating effectively with kitchen and front of house staff to ensure a seamless dining experience.

Requirements

Prior guest service experience.
Strong interpersonal and communication skills.
Comfortable working in a fast-paced environment and handling multiple tasks simultaneously.
Ability to work flexible hours, including evenings and weekends.

Nice To Haves

Familiarity with a point of sales (POS) system.
A passion for farm to table food and hospitality.

Responsibilities

You are the first point of contact for guests, responsible for greeting them warmly and managing seating arrangements to ensure a smooth flow of guests in the dining area.
Answer the restaurant phone and assist guests with reservations as needed.
Have knowledge of the menu and specials for the evening.
Efficiently manage reservations and waitlists.
Maintain a clean and organized host stand.
Complete side work as able throughout the shift
Support the serving staff by running hot food, bussing tables and alerting them when tables are seated in their station
Assist team members with the set up and breakdown of the dining room daily, setting the tables for the next service.
Understanding and promoting sustainable practices throughout the restaurant with practices such as accurate order taking to minimize food waste, separate food waste for compost, and highlight the farm’s local and seasonal ingredients to guests.
Alert the Floor Manager with issues that may arise with seating guests.
Address and resolve any guest concerns or complaints effectively.
Clearly communicate seating arrangements and wait times to guests.