Seasonal Ranger

The Trustees of Reservations • Provincetown, MA

12d • $17 - $19 • Onsite

About The Position

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org . Posting Information: Salary/Hourly Rate: $17 - $19/hour Hours per week: 20-40 Job Classification: Limited, non-exempt Job Type: Onsite Duration: April - September Location: Dune’s Edge, Provincetown, MA What You’ll Do: Your Impact : Ready to work each day amidst the sand dunes and pines, offering guests the true and lasting beauty of Provincetown and Old Cape Cod? As a Ranger at Dune’s Edge, you and your team of dedicated seasonal employees will contribute to the Trustees’ mission by caring for this quaint, special campground and fostering a camping experience that visitors will remember for years to come. The Role : As a Dunes Edge Campground Ranger, you support the daily operations and maintenance of Dunes Edge Campground and its camp spots as well as retail and recreational operations. You would also support the manager in providing safe, clean and enjoyable visitor experience for campers and ensuring that the campground operates efficiently and effectively. Specifically, you’ll: Support campground operations, including the maintenance of facilities, grounds and equipment Ensure compliance with all federal, state and local regulations Support development and maintenance of campground policies and procedures, including safety protocols Process reservations, handle customer inquiries and resolve complaints Support marketing strategies to attract new customers, including use of social media accounts Ensure customer satisfaction by regularly seeking feedback and addressing concerns This is a limited term, non-exempt position (20-40 hours per week) reporting directly to Dune’s Edge Campground Manager.

Requirements

• Excellent communication and customer service skills
• Strong leadership and decision-making abilities
• Ability to work effectively under pressure and in a fast-paced environment
• Ability to work flexible hours, including weekends, holidays and some overnights.
• Excellent communication and customer service skills.
• Strong organizational and time management skills.
• Knowledge of campground operations and regulations.
• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
• A satisfactory criminal background (CORI) check.

Nice To Haves

• Experience in hotel operations campground or retail management is a plus

Responsibilities

• Support campground operations, including the maintenance of facilities, grounds and equipment
• Ensure compliance with all federal, state and local regulations
• Support development and maintenance of campground policies and procedures, including safety protocols
• Process reservations, handle customer inquiries and resolve complaints
• Support marketing strategies to attract new customers, including use of social media accounts
• Ensure customer satisfaction by regularly seeking feedback and addressing concerns

Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees