Seasonal Chief Ranger

The Trustees of Reservations • West Tisbury, MA

6d • $20 - $22 • Onsite

About The Position

The Trustees is seeking a friendly, patient, and attentive Chief Ranger to work at Long Point Wildlife Refuge in West Tisbury. As a Chief Ranger, you will facilitate parking lot traffic control/closures, enforce beach rules/regulations, and assist with daily operations and maintenance of property and trail systems.

Requirements

• A genuine commitment to the values and mission represented by The Trustees.
• Excellent visitor contact/customer service skills.
• Ability to work with or without supervision, and as a member of a team.
• Excellent communication skills (verbal and written).
• Sound computer skills (MS Office programs).
• Ability to drive 4WD vehicles; experience with the operation of power tools is preferred.
• CPR & First Aid certification (highly desirable)
• Ability to work in outside all weather conditions including heat and rain.
• Ability to lift 50 lbs. and perform physically demanding work.
• Flexibility to work nights and weekends required.
• Current authorization to work in the United States a candidate must have such authorization by his or her first day of employment.
• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
• A satisfactory criminal background (CORI) check.

Responsibilities

• Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.
• Answer questions about The Trustees and the history and ecology of the properties.
• Patrol property bounds prior to opening and prepare beach equipment for day operations.
• Patrol property bounds throughout the shift and before night closing and secure all beach equipment for the night.
• Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.
• Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.
• Handle phone inquiries to provide accurate information on directions, hours of operation, fees, etc.
• Process waiver forms and payments for kayak/paddleboard rentals. Assist with the daily setup/breakdown of the rental station.
• Collect admission and/or program fees and sell memberships and permits.
• Keep an accurate count of visiting vehicles at properties.
• Assist and/or manage traffic, parking logistics and closures.
• Implement basic first aid and emergency response protocols when required.
• Help maintain clean facilities, parking locations, and other areas as needed.
• Report safety concerns, incidents, and maintenance needs.
• Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.
• Perform basic maintenance and safe operation of all vehicles, including 4 wheel drive ATV’s, Sidebysides, and trucks.
• Conduct all activities in compliance with all safety guidelines.
• Assist with property maintenance, endangered species and habitat conservation as needed.
• Other duties as assigned with or without accommodation.

Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees