Seasonal Chief Ranger

The Trustees of Reservations•Edgartown, MA

13d•$20 - $22•Onsite

About The Position

The Trustees of Reservations is seeking friendly, patient, and attentive rangers to work at Cape Pogue Wildlife Refuge, Leland Beach & Wasque Reservation properties on Chappaquiddick Island. As a ranger, you will enforce refuge rules and regulations, assist with daily operations and maintenance of property and trail systems, assist in rare and endangered shorebird protection, and facilitate Over-Sand Vehicle (OSV) openings and restrictions. You should possess good interpersonal skills and experience in customer service. As a Seasonal Chief Ranger, you work at Mytoi Garden, Cape Pogue Wildlife Refuge, and Wasque Reservation on Chappaquiddick Island. Gatehouse rangers are the backbone of operations, with emphasis on the facilitation and fulfillment of an outstanding visitor experience, including admissions and Over-Sand Vehicle (OSV) permit distribution.

Requirements

A genuine commitment to the values and mission represented by The Trustees.
Excellent visitor contact/customer service skills.
Ability to work with or without supervision, and as a member of a team.
Excellent communication skills (verbal and written).
Sound computer skills (MS Office programs).
Ability to work inside or outside in all weather conditions including heat and rain.
Flexibility to work nights and weekends.
Must be able to lift 40 pounds.
Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
A satisfactory criminal background (CORI) check.

Nice To Haves

Ability to drive 4WD vehicles; experience with the operation of power tools is preferred.
CPR & First Aid certification (highly desirable)

Responsibilities

Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.
Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.
Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.
Assist with property maintenance and endangered species/habitat conservation management.
Answer questions about The Trustees and the history and ecology of the properties.
Assist TTOR Gatehouse Rangers when needed with phone inquiries to provide accurate information on directions, hours of operation, fees, etc.
Assist TTOR Education staff when needed to support youth and partners in education programs on the property.
Assist TTOR Gatehouse Rangers when needed to collect admission and/or program fees and sell memberships and OSV permits.
Assist and/or manage OSV and parking lot logistics and closures.
Have opportunities to work in a team setting and as an individual.
Implement basic first aid and emergency response protocols when required, opportunity for CPR certification provided.
Help maintain clean facilities, parking lot, and other areas as needed.
Report safety concerns, incidents, and maintenance needs.
Effectively and professionally manage visitor complaints.
Accurately report incidents according to Trustees policy.
Perform basic maintenance and safe operation of all vehicles, including ATV’s, Side-by-sides, and four-wheel drive trucks.
Conduct all activities in compliance within all safety guidelines.
Keep an accurate count of vehicles visiting properties.
Other duties as assigned with or without accommodation.

Benefits

Sick time: Prorated by length of service
Vacation time: Prorated by length of service
12 observed holidays, 3 floating
Health insurance: You are eligible to participate in the Trustees’ health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.
Short-Term and Long-Term Disability Insurance
Massachusetts Paid Family Medical Leave
Life Insurance
Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.