Seasonal Night Ranger

The Trustees of Reservations•Provincetown, MA

10d•$20 - $22•Onsite

About The Position

Ready to work each day amidst the sand dunes and pines, offering guests the true and lasting beauty of Provincetown and Old Cape Cod? As the Night Ranger at Dune’s Edge, you and your team of dedicated seasonal employees will contribute to the Trustees’ mission by caring for this quaint, special campground and fostering a camping experience that visitors will remember for years to come. The Trustees of Reservations (TTOR) is seeking friendly, patient, and attentive night rangers to work at Dunes Edge Campground. As the night ranger, you will support the daily operations and maintenance of Dunes Edge Campground and its camp spots as well as retail and recreational operations. You will support the manager in providing a safe, clean and enjoyable visitor experience for campers and ensuring that the campground is operating efficiently and effectively.

Requirements

Excellent communication and customer service skills
Strong leadership and decision-making abilities
Ability to work effectively under pressure and in a fast-paced environment
Ability to work flexible hours, including weekends, holidays and some overnights.
Sound computer skills (MS Office programs).
Ability to drive 4WD vehicles; experience with the operation of power tools is preferred.
A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
A satisfactory criminal background (CORI) check.

Nice To Haves

Experience in hotel operations campground or retail management is a plus
CPR & First Aid certification (highly desirable)
Strong organizational and time management skills.
Knowledge of campground operations and regulations.

Responsibilities

Patrol the beaches after business hours 3 PM to 10 PM.
Support campground operations, including the maintenance of facilities, grounds and equipment.
Ensure compliance with all federal, state and local regulations.
Support development and maintenance of campground policies and procedures, including safety protocols.
Process reservations, handle customer inquiries and resolve complaints.
Support marketing strategies to attract new customers, including use of social media accounts.
Ensure customer satisfaction by regularly seeking feedback and addressing concerns
Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.
Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.
Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.
Assist with property maintenance and endangered species/habitat conservation management.
Answer questions about The Trustees and the history and ecology of the properties.
Assist and/or manage OSV logistics and closures.
Have opportunities to work in a team setting and as an individual.
Implement basic first aid and emergency response protocols when required, opportunity for CPR certification provided.
Help maintain clean facilities, parking lot, and other areas as needed.
Report safety concerns, incidents, and maintenance needs.
Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.
Conduct all activities in compliance within all safety guidelines.
Other duties as assigned with or without accommodation.

Benefits

Sick Time: 40 hours of paid sick time upfront.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

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