Seasonal Lead Ranger

The Trustees of Reservations•Ipswich, MA

10d•$19 - $21•Onsite

About The Position

Your Impact: Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlife—more than 1,200 acres of beachfront, dunes, and maritime forest grace the property—with the management of active public recreation. Whether you want to take a refreshing plunge, play in the sand, or bask in the sun, this unparalleled seaside experience has provided fun and lasting memories for generations. Our seasonal team members are the driving force for creating a safe, mission driven and memorable experience for all Crane Estate visitors. The Role : As a Seasonal Lead Ranger, you play a pivotal role ensuring that thousands of visitors each year have a positive experience on the property by ensuring public safety, protecting the natural resources of the property, assisting, educating and answering questions, monitoring and enforcing rules and regulations and properly reporting and recording such. Rangers are charged with promoting the organization by demonstrating knowledge of the history of The Trustees, the Crane property, and Trustees Membership.  Rangers are responsible for assisting with special events and may occasionally be required to staff entrance stations and parking lots and perform related duties. Rangers additionally assist with general cleaning and/or maintenance of the facilities, beach, trails, and parking lots. Specifically, you’ll: Lead daily management, training and deployment of Ranger staff. Serve as a Manager on Duty during assigned shifts. Prepare regular briefings with other Lead Rangers and your Supervisor to ensure training and daily operations of Ranger Team are on point. Create and manage staff schedules, ensuring proper coverage during all operating hours. Position is ideal for those either seeking or involved in a Law Enforcement career. Rangers are required to strongly demonstrate punctuality and reliability. Rangers should have a strong interest in park and visitor management, environmental education, and customer relations. Experience and/or education in these areas are preferred but not mandatory. Ability to multi-task in a fast-paced environment, which could include handling radio traffic, answering the phone, handling walk-in emergencies and customer issues, among others. Experience record/log keeping and public safety documentation. Good natured, team player, with a good work ethic. Exceptionally strong communication, customer service and engagement skills regardless of situation or observed or perceived differences between self and patrons or coworkers. Radio communication experience. Must be capable of effectively handling high-pressure situations while remaining calm. Rangers must be comfortable on their feet for extended periods of time walking on challenging terrain including an ability to hike our trail system and sandy beach. Additional experience/background in the following areas is a plus: public safety, recreation, and natural resource management. Patrol the property, upholding the rules and regulations of the Crane Estate. Engage with the public in a positive manner at all times, educating them about safety and protection of people and natural resources. Diligently report behavior violations as required for daily reporting. Report safety concerns and maintenance needs to supervisors. Clean and inspect ranger work area, work vehicles, parking lots, beach and trails. Perform basic maintenance and safe operation of all vehicles, including 4-wheel drive ATV’s, side-by-sides, and trucks. Assist with trail and general maintenance as required. Fill in as needed assisting Front Gate and overall property operations. Other duties as assigned with or without accommodation. This is a limited-term, nonexempt position [16-32 hours/wk] reporting directly to the Crane Beach Public Safety Manager.

Requirements

CPR certification.
Able to work in variable outdoor weather conditions.
Able to consistently lift 40 lbs and be on foot for upwards of 10 hours per day
Experience with navigating various terrain including hilly, soft sand.
Must be able to work weekend, evening and holiday shifts.
Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
A satisfactory criminal background (CORI) check.
A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.

Nice To Haves

Basic First Aid is strongly preferred.
Position is ideal for those either seeking or involved in a Law Enforcement career.
Rangers are required to strongly demonstrate punctuality and reliability.
Rangers should have a strong interest in park and visitor management, environmental education, and customer relations. Experience and/or education in these areas are preferred but not mandatory.
Ability to multi-task in a fast-paced environment, which could include handling radio traffic, answering the phone, handling walk-in emergencies and customer issues, among others.
Experience record/log keeping and public safety documentation.
Good natured, team player, with a good work ethic.
Exceptionally strong communication, customer service and engagement skills regardless of situation or observed or perceived differences between self and patrons or coworkers.
Radio communication experience.
Must be capable of effectively handling high-pressure situations while remaining calm.
Rangers must be comfortable on their feet for extended periods of time walking on challenging terrain including an ability to hike our trail system and sandy beach.
Additional experience/background in the following areas is a plus: public safety, recreation, and natural resource management.

Responsibilities

Lead daily management, training and deployment of Ranger staff.
Serve as a Manager on Duty during assigned shifts.
Prepare regular briefings with other Lead Rangers and your Supervisor to ensure training and daily operations of Ranger Team are on point.
Create and manage staff schedules, ensuring proper coverage during all operating hours.
Patrol the property, upholding the rules and regulations of the Crane Estate.
Engage with the public in a positive manner at all times, educating them about safety and protection of people and natural resources.
Diligently report behavior violations as required for daily reporting.
Report safety concerns and maintenance needs to supervisors.
Clean and inspect ranger work area, work vehicles, parking lots, beach and trails.
Perform basic maintenance and safe operation of all vehicles, including 4-wheel drive ATV’s, side-by-sides, and trucks.
Assist with trail and general maintenance as required.
Fill in as needed assisting Front Gate and overall property operations.
Other duties as assigned with or without accommodation.

Benefits

Sick Time: 40 hours of paid sick time upfront.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

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