Seasonal Event Assistant

The Trustees of Reservations • Beverly, MA

1d • $20 - $20 • Onsite

About The Position

Our seasonal Event Staff play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special. As an Event Assistant, you will play a crucial role in representing the venue during weddings and events, providing superior customer service to clients, guests, and vendors, and ensuring regulation rules and standards are maintained for the protection of the Long Hill house and gardens throughout the event. The ideal candidate will be a team player with a positive attitude, excellent communication skills, and a passion for creating memorable experiences. This is a great job for someone with weekend availability, and perfect for a student or other professional seeking part-time extra hours. The main events season is from May to September, and hours are based on events scheduled, primarily Friday-Sunday 3:30PM-11:30PM

Requirements

• A very strong commitment to punctuality and sense of responsibility.
• Positive, outgoing, friendly demeanor, and excellent customer service skills to interact with guests, vendors and event staff effectively.
• Strong conflict resolution skills and the ability to handle challenging situations with diplomacy and composure.
• Able to problem solve and think on your feet, to remain calm and function when working in challenging situations.
• Able to withstand the physical demands, including bending, walking, constantly moving, and the ability to stand for 8-10 hours in outdoor conditions.
• Able to lift 40 pounds.
• Must be at least 21 years of age.
• 1 prior year of related work experience is required.
• Must have a high school diploma or GED.
• Availability to work weekends and holidays in the summer season, access to reliable transportation is required.
• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
• A satisfactory criminal background (CORI) check.

Nice To Haves

• Previous experience in hospitality or customer service is a plus.
• Previous experience working in a fast-paced, team-centered environment is preferred.

Responsibilities

• Greet and direct clients and guests upon arrival, provide assistance as needed, and ensure a smooth and seamless experience throughout their event.
• Attend to any problems or complaints that may arise during the event.
• Professionally and kindly ensure policies are followed by clients, guests, and vendors.
• Assist with event set up and various tasks at the discretion of the Events Manager.
• Understand that the protection of the Long Hill historic house and gardens is of the outmost importance.
• Review catering responsibilities with catering manager before the event, making sure check list is completed and signed at the end of the event.
• Monitor accessibility and safeguard the historic house during the event.
• Monitor event activities and decibel levels throughout the event to ensure compliance with venue policies and procedures.
• Maintain restroom supplies, cleanliness, and function throughout the event.
• Manage lights in the tent as needed, turn on lights for pergola, walkways, and parking lot at dusk.
• Oversee the clean-up and restoration of the property at the events conclusion, ensuring timely end of event in keeping with contract agreements and sound ordinance regulations.
• Make sure wedding rooms are cleared of personal belongings and keep track of any items left behind and stored for pick up the next day.
• Ensure the property is fully closed and locked up after the event.

Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees