Seasonal Event Support

The Trustees of Reservations • Beverly, MA

21h • $20 - $20 • Onsite

About The Position

Our seasonal Event Staff play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special. As the Seasonal Event Support, you will play a crucial role in representing the venue during weddings and events, supporting the Event Assistant in providing superior customer service to clients, guests, and vendors, and ensuring regulation rules and standards are maintained for the protection of the Long Hill house and gardens throughout the event. The ideal candidate will be a team player with a positive attitude, excellent communication skills and a passion for creating memorable experiences. This is a great job for someone with weekend availability, and perfect for a student or other professional seeking part-time extra hours. The main events season is from May to September, and hours are based on events scheduled, primarily Friday-Sunday 7:00PM-11:30PM

Requirements

• Previous experience in hospitality, event security, ushering, and crowd-control support is a plus.
• Must be mature, responsible, and professional in high-energy event environments.
• Strong conflict resolution skills and the ability to handle challenging situations with diplomacy and composure.
• Comfortable addressing and de-escalating issues that may arise with intoxicated guests, especially during late-night hours.
• Excellent communication and interpersonal skills to interact with guests, vendors, and event staff effectively.
• Ability to enforce event policies while maintaining a courteous and customer-focused approach.
• Able to withstand the physical demands, including bending, walking, constantly moving, and the ability to stand for 4-5 hours in outdoor conditions.
• Able to lift 60 lbs.
• Must be 21+ years of age.
• Availability to work weekend evenings/nights, and holidays, and access to reliable transportation is required.
• Must have a high school diploma or GED.
• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
• A satisfactory criminal background (CORI) check.

Responsibilities

• Support the Event Assistant in monitoring during the event and closing the property at the end of the event.
• Attend to any problems or complaints that may arise during the event.
• Professionally and kindly ensure policies are being followed by clients, guests, and vendors.
• Understand that the protection of the Long Hill historic house and gardens is of the outmost importance.
• Monitor accessibility and safeguard the historic house during the event.
• Monitor event activities and decibel levels throughout the event to ensure compliance with venue policies and procedures.
• Maintain restroom supplies, cleanliness, and function throughout the event.
• Manage lights in the tent as needed, turn on lights for pergola, walkways and parking lot at dusk.
• Assist with the clean-up and restoration of the property at the event’s conclusion, ensuring timely end of event in keeping with contract agreements and sound ordinance regulations.
• Make sure wedding rooms are cleared of personal belongings and keep track of any items left behind and stored for pick-up the next day.

Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees