Seasonal Associate Park Services Specialist (Visitor Centers)
About The Position
The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Associate Park Services Specialist who will perform various duties. Some of the critical responsibilities of this position include providing Park guests with excellent customer service and information regarding public safety and the protection of Parks department properties and natural resources. Park Services Specialists are given the opportunity to learn how seasonal administrative and management operations are run within the Anoka County parks. This is a seasonal, non-exempt, on-site position. Interviews will take place as applications are received for those selected to move forward in the hiring process. The position requires a 12-week minimum commitment to begin in April or May and may be extended through October.
Requirements
- Must be at least 18 years of age or older.
- Must have a valid driver’s license.
- Successfully pass a criminal history and driver’s license background check.
Nice To Haves
- Previous customer service and cash handling experience.
- Strong verbal and written communication skills.
- Ability to analyze situations and determine the best course of action for the situation.
- Leadership, planning, organizing, and problem solving.
- Detailed and accurate record keeping.
- Complete assigned job duties as well as maintain performance standards and goals.
- Establish and maintain effective working relationships with others.
- Read and interpret manuals and county policies and procedures.
- Effectively use a computer, radio, and office equipment
- Knowledge of Anoka County Parks and its policies
Responsibilities
- Provide park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.
- Oversee and assist campground and other park operations by greeting guests, providing supplies, opening, and closing facilities, etc.
- Respond to daily operation problems and concerns. Troubleshoot, repair, and/or contact the supervisor for assistance.
- Receive, mediate, and resolve customer complaints or concerns.
- Schedule campground reservations and assist with reservation management and campground retail operations.
- Assist with coordination of program and facility marketing, outreach, and participation in community events.
- Help schedule and train seasonal staff.
- Review shift reports and assist with accounting and supervision of cash handling procedures.
- Assist with implementation and administration of campground events and programs.
- Help cover visitor center and use count shifts as needed
- Serve as work lead in the absence of supervisor
- Assist in managing, collecting, and recording park user count data
- Perform other duties as assigned
Benefits
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
