SDR Manager

Facilities Management Express • Columbus, OH

9h • $80,000 - $90,000 • Remote

About The Position

FMX is looking for an elite Sales Development Manager to drive the SDR team's results through training, coaching, and problem-solving. The manager will partner with FMX leadership and other departments to execute company and department strategies. The manager will uphold standards to ensure that sales goals are met or exceeded for the SDR team. This role requires an entrepreneurial mindset and a proactive, results-oriented individual who is ready to take their sales leadership experience to the next level.

Requirements

• Must be located in or near the Columbus, OH metropolitan area.
• Minimum of 2 years of proven experience in a sales role, with a strong track record of performance.
• Prior experience in coaching or mentoring sales professionals, preferably in a Sales Development or SDR environment.
• Collaborative mindset with the ability to thrive in a dynamic, fast-paced team environment where new ideas are frequently introduced.
• Skilled in delivering clear, constructive feedback to direct reports, colleagues, and cross-functional peers.
• Strong time management and organizational skills with the ability to manage schedules and consistently meet deadlines.
• Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively.
• Resourceful and proactive problem-solver with a strong “figure-it-out” mentality.
• Alignment with our core values: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.

Responsibilities

• Reporting to the Director of Sales Development.
• Drive Sales Development team performance by ensuring monthly, quarterly, and annual pipeline and opportunity goals are met, measured by the conversion of Meetings Set (MS) to Sales Accepted (SA) meetings and progression of Sales Qualified Leads (SQLs) through the pipeline.
• Coach and develop SDRs into top performers by providing ongoing training in prospecting, workflow execution, email outreach, cold calling, and effective follow-up strategies.
• Regularly review and provide feedback on SDR call recordings (inbound/outbound) on a weekly basis to ensure quality and consistency.
• Collaborate closely with the Senior VP of Sales and cross-functional teams to keep SDR messaging, workflows, and processes up to date.
• Serve as the primary point of contact for resolving day-to-day SDR issues.
• Ensure SDR adherence to established departmental policies, procedures, and company guidelines.
• Monitor individual and team KPIs daily, weekly, and monthly, holding SDRs accountable to performance standards.
• Analyze performance trends and flag any areas of concern to the Director, Sales Development for timely intervention.
• Recommend and support the development of Performance Improvement Plans (PIPs) when necessary.
• Conduct quarterly performance reviews for SDRs, offering clear feedback and actionable insights for growth.
• Lead or co-lead SDR team meetings, huddles, and training sessions to align on goals, share best practices, and reinforce strategy.
• Identify and propose improvements to workflows or procedures

Benefits

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• We value learning and mentorship: We have a training and incentive program and mentorship opportunities.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do.
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees