SCSEP DATA & OPERATIONS MANAGER

The Legacy Link Inc•Oakwood, GA

25d

About The Position

The Data and Operations Manager plays a key role in supporting the statewide Senior Community Service Employment Program (SCSEP). This position is responsible for overseeing data management, ensuring compliance, coordinating staff training, managing durational limits, and providing operational support for special projects. The role requires exceptional attention to detail, strong organizational skills, and the ability to manage high volumes of data accurately and efficiently.

Requirements

Exceptional attention to detail and accuracy
Ability to work in databases for 8 hours per day (continuously looking at a computer)
Strong organizational skills and ability to manage high volume of data
Proficient in basic computer software (Microsoft office, scanning, Adobe signatures)
WPM 45+
People skills
Confidence
Ability to follow instructions and to work independently
Ability to travel as needed

Responsibilities

Review program performance, create strategy for goal achievement
Create trainings for staff and participants
Manage all data entry into Cumulus, GPMS, and Paylocity systems
Ensure accuracy and completeness of all data records
Investigate and resolve incomplete or inaccurate records promptly
Review and correct new enrollment application packets
Scan and upload participant information to the NCOA Data Center
Complete E-Verify for incoming participants
Review recertification documentation for compliance
Generate and submit required data reports
Conduct follow-ups and enter results into databases
Supervise and train Participant Assistants
Monitor, advise, and execute durational exits
Provide guidance to participants and Participant Specialists on paperwork completion via phone/email
Prepare physical files (labels, organize sections, coordinate with filing assistant)
Continuously seek out ways to improve quality of data process, system, and filing
Ensure all data storage, retrieval, and management is conducted in a HIPAA compliant way
Payroll processing
Special projects
Placements effort support for Participant Specialists
Make appointments with local participants to do hand over hand resume building, online applications, and interview coaching
Participant recruitment support for Participant Specialists
Visit local senior centers, low-income senior housing, and resource centers to recruit new participants; contact other regions by phone/virtual meeting/ email
Host agency recruitment
Make appointments with local executive directors to discuss the SCSEP program and establish new host agencies; contact other regions by phone/virtual meeting/ email
Mass mailers
Board fill-ins (both virtual and in-person)
Supply orders liaison with Front Desk
Delivery for new computers/ onboarding in special circumstances