Scrum Master (Puerto Rico)

RTX•Santa Isabel, PR

1d•Hybrid

About The Position

The Scrum Master is responsible for enabling Agile teams to deliver high-quality outcomes through structured execution, strong facilitation, and disciplined flow of work. This role requires strong interpersonal skills, the ability to remove blockers, and a bias toward action. The Scrum Master will support team planning, delivery cadence, stakeholder alignment, and continuous improvement. This is a hybrid position in Puerto Rico

Requirements

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Must be a U.S. Citizen.
Strong interpersonal, facilitation, and communication skills (written and verbal).
Demonstrated ability to influence without direct authority and drive alignment across stakeholders.
Proven ability to manage competing priorities and operate in a fast-paced environment.
Comfort working with distributed teams across multiple sites and time zones.

Nice To Haves

Prior experience as a Scrum Master, Agile Delivery Lead, or similar role.
Experience supporting software development and/or digital delivery teams.
Familiarity with Jira and Agile reporting practices.
Strong organizational and analytical skills.
Experience facilitating cross-functional delivery and managing dependencies.
Demonstrated ability to coach teams, improve delivery habits, and drive issues to resolution.

Responsibilities

Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Partner with the Product Owner to support backlog refinement, prioritization, and readiness of work.
Track team delivery performance and support transparency through metrics and reporting.
Identify and remove blockers, escalating when needed to maintain delivery momentum.
Support effective collaboration across engineering, program, operations, and enabling functions.
Coach team members on Agile practices, team norms, and continuous improvement behaviors.
Drive disciplined execution using clear plans, risk/issue tracking, and follow-through to closure.
Promote predictable delivery through strong sprint hygiene, dependency management, and stakeholder alignment.
Help teams balance multiple priorities while maintaining focus and delivery commitments.
Support continuous improvement initiatives focused on delivery efficiency and team performance.
Champion ethical and professional behavior in all situations.