Scrum Master - Remote

UnitedHealth Group•Eden Prairie, MN

8h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Secure is United Health Group’s homegrown Identity and Access Management solution. It is an enterprise-wide access request workflow and access provisioning tool, used to ensure that people have the right access to the right systems for the right reasons. Our Product Owners collaborate closely with our Secure Product Manager, and our agile team Scrum Master, Technical Analysts, and development team members to define the product vision and roadmap. We are seeking a highly skilled and experienced Scrum Master to join our team. The Identity Governance and Administration (IGA) Scrum Lead is responsible for supporting a global Agile delivery team for Secure. As a Scrum Master, you will play a critical role in driving the successful delivery of software solutions. You will be responsible for facilitating the agile development process, liaising with product and automation teams, and ensuring efficient collaboration to deliver value to your business customers. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

4+ years of industry experience, with a solid focus on US healthcare industry
4+ years of experience in liaising with product and automation teams to deliver value to business customers
4+ years of experience and understanding of Agile methodologies (Scrum, Kanban, etc.) and their application in software development projects
2+ years of experience working with virtual, globally distributed teams
Experience in software development environment

Nice To Haves

Experience with Identity and Access Management
Experience with Microsoft Azure Dev Ops / Team Foundation Server (TFS)
Proven excellent facilitation, communication, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders
Proven ability to handle multiple priorities and work in a fast-paced, dynamic environment
Proven solid problem-solving and conflict resolution skills
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring adherence to Scrum framework
Act as a servant leader and coach to the development teams, guiding them in adopting and implementing agile principles and practices
Work closely with product and automation teams to ensure that the software solutions deliver value to business customers
Foster a culture of continuous improvement, identifying and implementing process improvements to enhance team productivity and delivery efficiency
Promote effective communication and collaboration within and across teams, ensuring clear understanding of project priorities, timelines, and dependencies
Facilitate conflict resolution and help teams make decisions by fostering a collaborative and inclusive environment
Monitor and track project progress, ensuring that the team is meeting sprint goals, deliverables, and timelines
Identify and mitigate risks and issues that may impact project delivery, escalating as needed
Collaborate with other Scrum Masters and Agile coaches across the organization to share best practices and drive continuous improvement