Scrum Master

PNC•Farmers Branch, TX

22h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's C&IB's organization, you will be based in Dallas, TX or Pittsburgh, PA. We are seeking a seasoned Scrum Master to support Agile delivery within a Financial Services environment. In this role, you will lead high performing Scrum teams delivering secure, compliant, and customer focused solutions while navigating complex regulatory and risk considerations. You will serve as a servant leader and Agile coach, partnering closely with Product, Technology, Risk, and Compliance teams.

Requirements

Multiple years of experience in Agile delivery, including 5+ years as a Scrum Master
Direct experience working in Financial Services (banking, investment banking, commercial lending, payments, insurance, asset management, fintech, etc.)
Strong understanding of Scrum, Agile principles, and SDLC within regulated environments
Demonstrated ability to lead teams through complex initiatives with multiple dependencies
Exceptional facilitation, coaching, and stakeholder management skills
Experience working with distributed and cross functional teams
University / college degree (Bachelor's)
3+ years of relevant / direct industry experience (for roles at this level)

Nice To Haves

Scrum certifications (CSM, PSM I/II, SAFe SM, or equivalent)
Experience with Agile scaling frameworks (SAFe, LeSS, Scrum@Scale)
Familiarity with regulatory and risk concepts (SOX, PCI, SOC, data privacy, model risk, etc.)
Agile coaching or transformation experience within large enterprises
Agile Methodology skills
Agile Scrum Development skills
Customer Solutions skills
Information Management skills
Organizational Analysis skills
Product Lifecycle Management (PLM) skills
Program Administration skills
SCM Tools skills
Scrum skills
Scrum (Agile) skills
Scrum Planning skills
Software Testing skills

Responsibilities

Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand ups, Reviews, and Retrospectives) for one or more Agile teams
Coach teams and stakeholders on Agile principles while balancing delivery, risk management, and regulatory requirements
Identify, escalate, and remove impediments, including dependency, governance, and compliance related blockers
Partner with Product Owners to ensure well defined, prioritized backlogs aligned with business value and regulatory needs
Promote transparency through Agile metrics (velocity, burndown, flow, predictability, team health)
Foster a culture of accountability, continuous improvement, and psychological safety
Collaborate with Risk, Compliance, Audit, and Security stakeholders to ensure Agile practices align with internal controls
Support scaled Agile initiatives and cross team coordination across portfolios or value streams
Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices
Ensures team adherence to Agile principles
Provides coaching to the Scrum Team(s) on how to execute the Scrum framework
Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk
Tracks and communicates the overall team progress providing visibility to stakeholders
Serves as a filter to remove impediments to progress as identified by the team
Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities
Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team