Scrum Master - AMG Tech

PNC•Strongsville, OH

1d•$55,000 - $140,300•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's AMG Tech organization, you will be based in Pittsburgh, PA, Birmingham, AL, Cleveland, OH or Dallas, TX. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices. It ensures team adherence to Agile principles and provides coaching to the Scrum Team(s) on how to execute the Scrum framework. The position organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. It tracks and communicates overall team progress, providing visibility to stakeholders, and serves as a filter to remove impediments. The Scrum Master protects the team from outside influences to ensure focus on Scrum Team priorities and partners with the Product Owner to ensure backlog items are prioritized based on business value and ready for the team. PNC Employees are expected to be Customer Focused, knowledgeable of values and practices that align customer needs and satisfaction, and skilled in Managing Risk by assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

Requirements

University / college degree, or a comparable combination of education, job specific certification(s), and experience (including military service).
3+ years of relevant / direct industry experience.
Competency in Agile Development.
Competency in Coaching Others.
Competency in Conflict Management.
Competency in Design Thinking.
Competency in Group Facilitation.
Competency in Interpersonal Relationships.
Competency in IT Standards, Procedures & Policies.
Competency in Listening.
Competency in Planning and Organizing.
Competency in Problem Solving.

Nice To Haves

Agile Methodology skills.
Customer Solutions skills.
Information Management skills.
Organizational Analysis skills.
Product Lifecycle Management (PLM) skills.
Program Administration skills.
Scrum skills.
Software Testing skills.
Certifications are often desired.

Responsibilities

Support and facilitate generally one to two Scrum Teams in various functions by fostering Agile values and practices.
Ensure team adherence to Agile principles.
Provide coaching to the Scrum Team(s) on how to execute the Scrum framework.
Organize and facilitate ceremonies, identify improvement opportunities to optimize velocity and quality while mitigating risk.
Track and communicate the overall team progress providing visibility to stakeholders.
Serve as a filter to remove impediments to progress as identified by the team.
Protect the team from outside influences to ensure the team remains focused on Scrum Team priorities.
Partner with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
Be Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Manage Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.