Scrum Master II

Computer Task Group, Inc•Buffalo, NY

9d•$43 - $72•Remote

About The Position

CTG is seeking to fill a Scrum Master II opening for our client. Location: Remote (Onsite preferred in Buffalo, NY) Duration: 8 months Overview: The Scrum Master II provides servant leadership and mentorship to multiple cross-functional Agile teams, ensuring effective application of Agile frameworks including Scrum, Kanban, and Extreme Programming (XP). This role focuses on fostering a culture of continuous improvement, enabling team self-organization, and driving collaboration and transparency across teams and stakeholders. The ideal candidate brings a strong Scrum foundation complemented by project management experience and deep expertise in Jira to support Agile delivery and reporting.

Requirements

Bachelor’s degree and a minimum of 4 years of experience as a member of an Agile team, including at least 2 years as a Scrum Master
OR
In lieu of a degree, a combined minimum of 8 years of higher education and/or relevant work experience, including at least 4 years on Agile teams and 2 years as a Scrum Master
Strong hands-on experience with Agile tools, particularly Jira
Solid understanding of Scrum, Kanban, and other Agile frameworks
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Background in Project Management in addition to Scrum Master experience
Experience in multiple technology roles (e.g., project manager, business analyst, developer, QA/testing, UX, deployment)
Proven ability to foster team self-organization and continuous improvement
Knowledge of Agile and Lean principles and practices
Experience supporting digital product development initiatives
Familiarity with Design Thinking principles
Demonstrated ability to lead through influence
Strong verbal and written communication skills

Responsibilities

Apply a broad range of Agile practices including user stories, retrospectives, story mapping, ATDD, TDD, continuous integration, pairing, and information radiators to build high-performing teams
Facilitate Agile ceremonies such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Promote a continuous improvement culture through transparency, collaboration, and regular team retrospectives
Coach and educate teams on Agile principles, practices, and mindset to foster self-organization and cross-functionality
Maintain and optimize Agile tools (especially Jira) to ensure visibility, reporting accuracy, and workflow efficiency
Remove impediments and escalate blockers beyond team authority to keep teams focused on delivery goals
Partner with other Agile leaders to enhance Agile maturity and consistency across the organization
Develop and deliver team-level coaching materials and best practices
Provide mentorship and guidance to less experienced Scrum Masters
Facilitate knowledge sharing through communities of practice, training sessions, and learning opportunities
Ensure adherence to organizational risk, regulatory, and compliance standards
Support internal controls, audits, and risk mitigation activities as required
Promote a diverse, inclusive, and collaborative team environment
Perform additional duties as assigned
Support multiple Agile teams simultaneously across complex initiatives
Act as a servant leader and Agile coach, influencing team performance without direct authority
Drive Agile adoption, process improvement, and delivery excellence across teams
Collaborate with product owners, stakeholders, and technical teams to ensure alignment and transparency
Leverage project management principles alongside Agile methodologies to support delivery outcomes
Leads through influence, accountability, and ownership within an Agile environment