Scoops Crew (Ice Cream Stand Attendant)

WILLOWBEND CLUB • Mashpee, MA

34d • $17 - $17 • Onsite

About The Position

As a Scoops Crew Member at our ice cream stand, you will play a crucial role in delivering exceptional service to our members and guests. You will be responsible for ensuring a delightful ice cream experience by assisting with daily operations, maintaining a clean and inviting environment, and providing top-notch customer service.

Requirements

• Previous experience in customer service, food service, or retail is preferred.
• Strong interpersonal skills and the ability to engage with a diverse range of customers in a friendly and professional manner.
• Basic math skills for handling cash transactions and making change accurately.
• Attention to detail and the ability to follow instructions and recipes precisely.
• Demonstrated teamwork and communication skills to work effectively in a fast-paced environment.
• Ability to stand for extended periods and perform physical tasks, including lifting, bending, and reaching.
• Willingness to work flexible hours, including weekends and holidays, based on operational needs.
• Knowledge of food safety and sanitation regulations is a plus.

Responsibilities

• Prepare and serve a variety of ice cream treats, beverages, and snacks to customers promptly and accurately.
• Greet customers with a friendly and welcoming demeanor, assisting them in making menu choices and offering recommendations.
• Operate cash registers and handle transactions efficiently, including processing payments and providing change.
• Maintain a clean and organized workspace, including regularly cleaning countertops, equipment, and display areas.
• Monitor inventory levels of ice cream, toppings, cones, and other supplies; restock as needed to ensure products are readily available.
• Adhere to health and safety guidelines, including proper food handling, sanitation, and hygiene practices.
• Assist in setting up and closing down the ice cream stand before and after operational hours.
• Respond to customer inquiries, comments, and complaints in a courteous and professional manner, escalating issues as necessary.
• Collaborate with team members to ensure smooth operation and contribute to a positive work environment.
• Promote club memberships, events, and activities to customers as appropriate.

Benefits

• We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.
• Grow with us! The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive.
• At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed