School-based Case Manager
About The Position
Bay Area Community Resources (BACR) is seeking a compassionate and dedicated Family Advocate/Case Manager to join our team in supporting the healthy development and positive outcomes of youth and their families in West Contra Costa Elementary Schools. This role is a key part of our Community Schools initiative, and the ideal candidate will play an instrumental role in empowering families, providing case management, and connecting families with critical resources in a school-based setting. As a Family Advocate/Case Manager, you will engage with students and families in a trauma-informed manner, assessing their needs, offering resources, and providing support across a wide spectrum of emotional, mental health, and practical challenges. Your work will help create stronger school-family connections, foster resilience, and contribute to the long-term success of students and their families.
Requirements
- You have hands-on experience working with families in a diverse, urban school setting and are familiar with the challenges faced by West County youth and families.
- You have strong interpersonal, communication, and organizational skills, and you’re comfortable working with a wide variety of stakeholders, including parents, school staff, and community partners.
- You have a proven ability to link families to resources, overcoming obstacles to access and ensuring that families get the support they need.
- You possess cultural humility and a deep commitment to equity and social justice, understanding the value of diverse perspectives and experiences.
- You enjoy working in a team-oriented environment and can navigate challenges with flexibility, creativity, and professionalism.
- Spanish language skills are required.
Responsibilities
- Provide trauma-informed case management to youth and families, including conducting comprehensive risk and needs assessments, creating and implementing service plans, and providing ongoing referrals and follow-up.
- Link families to necessary community resources (e.g., health, mental health, social services) and help navigate any barriers to accessing these services. Provide advocacy on behalf of families as needed.
- Lead and facilitate parent/guardian workshops and education sessions focused on topics such as family-school relationships, healthy parenting, conflict resolution, and child development.
- Offer immediate support and crisis intervention services to families in urgent need, helping to stabilize situations and coordinate appropriate follow-up.
- Work closely with school staff, the Community School Coordinator, youth therapists, and families to ensure coordinated service delivery. Attend CARE Team meetings and other school-based student assessment processes.
- Maintain a comprehensive knowledge of available community resources and actively foster partnerships with local organizations to expand service options for families.
- Maintain accurate, up-to-date case files, statistical reports, and program documentation in line with program evaluation and reporting requirements.
- Participate in BACR and school site meetings, project planning, supervision, and ongoing training to stay current with best practices and maintain professional development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
