Scheduling Specialist - Center for Organ Transplant
About The Position
At Virtua Health, we exist to better serve you by connecting you to the care you need, from wellness and prevention to experienced specialists and life-changing care. We are your partner in health devoted to building a healthier community in South Jersey, with over 14,000 colleagues, including 2,850 skilled doctors, physician assistants, and nurse practitioners. Virtua Health is a Magnet-recognized health system, ranked by U.S. News and World Report, and has received multiple awards for quality, safety, and outstanding work environment. The system includes five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations, offering resources like the Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and online scheduling. Virtua is affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. The Scheduling Specialist position involves scheduling inpatient or outpatient procedures, informing patients and physician offices of prep instructions or other test requirements, correctly identifying patients, matching medical records, and facilitating hospital care.
Requirements
- Previous medical clerical experience.
- Understanding of medical terminology.
- Computer user proficiency (data entry).
- Clear communication skills.
- Professional phone demeanor.
- High School Diploma or equivalent required.
Responsibilities
- Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
- Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
- Alerts facilitator of current or potential problems and assists in resolution.
- Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
- Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.
- Maintains office supplies and equipment.
- Assists in orienting new staff on scheduling and data collection processes.
- Assists with unit coverage as needed.
Benefits
- medical/prescription, dental and vision insurance
- health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- paid time off
- paid sick leave as provided under state and local paid sick leave laws
- short-term disability and optional long-term disability
- colleague and dependent life insurance and supplemental life and AD&D insurance
- tuition assistance
- an employee assistance program that includes free counseling sessions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
