Scheduling Specialist - Center for Organ Transplant

Virtua Health • Camden, NJ

1d • Onsite

About The Position

At Virtua Health, the Scheduling Specialist is responsible for scheduling inpatient or outpatient procedures. This role involves informing patients and physician offices of prep instructions or other test requirements, correctly identifying patients, matching medical records, and facilitating hospital care. Virtua Health is a Magnet-recognized health system ranked by U.S. News and World Report, with over 14,000 colleagues, including more than 2,850 skilled doctors, physician assistants, and nurse practitioners. They provide exceptional care in South Jersey through five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations. Virtua Health is committed to community well-being, offering life-changing resources and health services such as the Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. They are also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Requirements

• Previous medical clerical experience.
• Understanding of medical terminology.
• Computer user proficiency (data entry).
• Clear communication skills.
• Professional phone demeanor.
• High School Diploma or equivalent required.

Responsibilities

• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
• Alerts facilitator of current or potential problems and assists in resolution.
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.
• Maintains office supplies and equipment.
• Assists in orienting new staff on scheduling and data collection processes.
• Assists with unit coverage as needed.

Benefits

• medical/prescription
• dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees