Scheduling Coordinator

Medix Infusion • Addison, TX

1d • Onsite

About The Position

Medix Infusion is seeking a dedicated and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will be responsible for scheduling, rescheduling, and canceling patient infusion appointments. The Scheduling Coordinator must communicate professionally with referral sources and patients and will work closely with the Insurance, Intake, Pharmacy, and Clinical departments in managing patient care while promoting compassionate high-quality standards.
This is an onsite role at our corporate office, open Monday through Friday, from 8:00 AM to 8:00 PM. You’ll be part of a supportive, close-knit team in a dynamic, fast-paced environment that is deeply focused on delivering exceptional, patient-centered care.
Medix Infusion is a technology-driven healthcare platform enhancing patient care and access to infusion therapies, specializing in disease management and infusion pharmacy services for chronic and acutely ill patients, especially in underserved communities. We offer personalized home and in-suite infusion therapies, ensuring convenience and comfort. Our expert team provides a comprehensive range of treatments, including anti-infectives, biologics, IVIG, and other injectables, making each patient’s journey as smooth as possible.

Requirements

• High school diploma or equivalent.
• Experience in medical insurance verification, patient scheduling, as a Medical Assistant, or other healthcare environment required.
• Strong verbal and written communication skills.
• Must be organized and work well under fast-paced conditions.

Nice To Haves

• Medical Assistant with 2 years office experience preferred.

Responsibilities

• Schedule and reschedule patient appointments according to physician orders.
• Cancel appointments as directed and complete appropriate patient follow-up.
• Review patient medical records and orders prior to upcoming appointments to ensure orders are valid, future appointments are scheduled, and overbooking has not occurred.
• Update schedules as changes occur and follow up with any identified deficiencies in the scheduling process.
• Document timely and accurately in the EMR system.
• Coordinate patient care with multi-disciplinary teams, including pharmacy, insurance, and third-party entities.
• Communicate new patient appointments with referral sources.
• Complete follow-up tasks as assigned.
• Assure work is completed in a timely manner to prevent delays in patient care.
• Attend departmental meetings and in-services as requested.
• Assist with the orientation and training of staff.
• Demonstrate courteous, compassionate, and professional behavior at all times.
• Be proficient in computer skills, including Outlook, Microsoft Teams, Word, and Excel.
• Perform all other assigned duties.

Benefits

• Competitive Compensation: Enjoy a comprehensive benefits package and competitive pay.
• Comprehensive Benefits: Health and life insurance, voluntary dental/vision insurance.
• Retirement Savings: 401(k) plan with company contributions.
• Paid Time Off: Enjoy paid holidays and vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees