Scheduling Coordinator for In Home Care
About The Position
Are you meticulous, compassionate, and motivated to make a positive impact every day? Phoenix Home Care & Hospice is on the lookout for a dedicated Care Coordinator to join our In-Home Program. In this role, you will play a crucial part in connecting clients with reliable, in-home caregivers who assist them with their daily living needs. If you thrive in a fast-paced environment, appreciate fostering meaningful relationships, and take pride in creating effective care plans that allow others to live safely and comfortably at home, we would love to hear from you!
Requirements
- Can be entry level-We will train
- Strong computer skills
- Excellent organization, attention to detail, and problem-solving skills
- High school diploma or GED required
- Professional, compassionate, empathetic communication skills
Responsibilities
- Accurately staff and schedule caregivers to match client needs
- Manage multi-line phone system—answer inquiries, route calls, and handle messages
- Build and maintain strong relationships with clients, families, and field staff
- Interview and onboard potential field staff candidates
- Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions
- Maintain organized client files and monthly summary reports
- Review client documentation before onboarding new clients
- Execute additional administrative or special projects as assigned
Benefits
- Competitive salary
- Signed offer letter with every job offer
- Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage
- Paid holidays and PTO starting day one
- Career advancement opportunities
- Positive, growth-oriented workplace culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
