Scheduling Coordinator

Senior Helpers • Sarasota, FL

18d • Onsite

About The Position

The Scheduling Coordinator is responsible for coordinating and maintaining caregiver schedules to ensure consistent and reliable care delivery for home healthcare clients. This in-office role manages scheduling for 50+ caregivers using WellSky, responds to daily scheduling changes, and supports agency operations through accurate reporting and effective communication. The Scheduling Coordinator will also participate in a shared on-call rotation by carrying the office on-call cellphone as assigned.

Requirements

• High school diploma or equivalent required
• Previous scheduling or administrative experience preferred
• Experience in home healthcare or home care scheduling preferred
• Strong organizational and time-management skills
• Ability to multitask and work effectively in a fast-paced environment
• Excellent verbal communication and customer service skills
• Comfortable using scheduling software; WellSky experience preferred
• Detail-oriented with strong problem-solving abilities

Nice To Haves

• Ability to remain calm and solutions-focused during high-pressure situations
• Strong interpersonal and communication skills
• Dependable, punctual, and team-oriented
• Flexibility and adaptability to changing schedules and staffing needs

Responsibilities

• Create, manage, and maintain daily and weekly schedules for 50+ caregivers using WellSky
• Assign caregivers to client cases based on availability, skills, certifications, and care needs
• Respond promptly to caregiver call-offs, emergencies, and last-minute schedule changes
• Communicate schedule updates clearly and professionally with caregivers via phone, text, and system notifications
• Ensure appropriate staffing coverage to meet client care requirements
• Monitor caregiver availability, time-off requests, and scheduling conflicts
• Prepare and distribute weekly scheduling reports for leadership review
• Maintain accurate and up-to-date scheduling records and documentation in WellSky
• Collaborate with office staff and leadership to anticipate staffing needs
• Assist with caregiver on-boarding by supporting initial schedule placement
• Participate in a rotating on-call schedule by carrying the shared office on-call cellphone as assigned
• Maintain confidentiality and professionalism when handling sensitive information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees