Scheduling Coordinator

CareAbout•Lake Worth, TX

About The Position

We are seeking a detail-oriented and customer-focused Cardiology Scheduling Coordinator to join our team. This role may involve working in a call center, check-in, or check-out environment. You will serve as the first point of contact for patients, ensuring a positive and professional experience while managing appointment scheduling, patient registration, and provider schedule coordination.

Requirements

High school diploma or equivalent required.
1–2 years of experience in a medical office setting; cardiology experience preferred.
Proficiency with computer scheduling and EMR systems; Athena experience a plus.
Knowledge of insurance plans (HMO, PPO, Medicare, Medicare Advantage).
Excellent communication, organizational, and multitasking skills.
Ability to handle interruptions and changing priorities with professionalism.

Nice To Haves

cardiology experience preferred.
Athena experience a plus.

Responsibilities

Schedule, cancel, and reschedule patient appointments, ensuring accuracy and timeliness.
Register new patients and update demographic and insurance information for existing patients.
Maintain accurate physician schedules, communicating changes promptly to staff and patients.
Advise patients of financial responsibilities when scheduling appointments.
Answer and route incoming calls, create tasks in patient charts, and route to appropriate staff or providers.
Confirm appointments and send communications to patients as needed.
Sort, scan, and file medical records into electronic patient charts.
Collaborate with internal teams and outside agencies to facilitate patient scheduling.
Maintain HIPAA compliance and uphold confidentiality at all times.