Scheduling Coordinator
About The Position
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Monitors internal workflow system to identify all patients completed by the Admissions Department. • Ensures Agency patients receive timely care in accordance with their physician’s orders, services required, identified visit frequencies, and the Agency plan of care. • Creates/maintains schedules and related data in the Agency’s electronic medical record. • Ensures high patient satisfaction though clear communication and confirming demographic information, best times for visits, and best contact info for further scheduling. • Assists clinicians by making sure they have all available information prior to the Start of Care. • Review schedules to troubleshoot scheduling conflicts and issues. Reschedules missed visits as soon as possible. • Maintains weekend and holiday rotation in accordance with Agency policies and Clinical Manager direction. • Helps improve Agency profitability by only scheduling authorized visits and minimizing missed visits. • Maintains staff and client statistics and reports. • Communicates with the sales team regarding staff availability. • Maintains strong collaboration with Admissions Department to troubleshoot obstacles preventing Starts of Care. • Maintains clinician productivity in accordance with Agency standards. • Performs other duties as assigned
Responsibilities
- Monitors internal workflow system to identify all patients completed by the Admissions Department.
- Ensures Agency patients receive timely care in accordance with their physician’s orders, services required, identified visit frequencies, and the Agency plan of care.
- Creates/maintains schedules and related data in the Agency’s electronic medical record.
- Ensures high patient satisfaction though clear communication and confirming demographic information, best times for visits, and best contact info for further scheduling.
- Assists clinicians by making sure they have all available information prior to the Start of Care.
- Review schedules to troubleshoot scheduling conflicts and issues. Reschedules missed visits as soon as possible.
- Maintains weekend and holiday rotation in accordance with Agency policies and Clinical Manager direction.
- Helps improve Agency profitability by only scheduling authorized visits and minimizing missed visits.
- Maintains staff and client statistics and reports.
- Communicates with the sales team regarding staff availability.
- Maintains strong collaboration with Admissions Department to troubleshoot obstacles preventing Starts of Care.
- Maintains clinician productivity in accordance with Agency standards.
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
