Scheduling Coordinator, Oncology

UPMC•Johnstown, PA

About The Position

Join UPMC Hillman Cancer Center as a Scheduling Coordinator, a vital role in our busy medical oncology office. You’ll be at the center of patient care, ensuring treatment schedules run smoothly and supporting patients throughout their journey. What You’ll Do: Coordinate and navigate complex treatment schedules for oncology patients. Communicate directly with patients and collaborate with clinical team members. Answer phone calls and manage scheduling in a fast-paced environment. Build meaningful relationships and provide comfort in a safe, supportive setting. What We’re Looking For: Strong multi-tasking skills to thrive in a high-volume scheduling office. Ability to work independently while also collaborating effectively with others. Excellent people skills for face-to-face interactions with patients. Detail-oriented and organized to ensure accuracy in scheduling. Why Choose Us? Premier Benefits Package: Enjoy top-tier benefits that support your well-being. Endless Growth Opportunities: Advance your career with continuous learning and development. Work-Life Balance: Monday through Friday schedule – no evenings, weekends or holidays! If you’re ready to join a team of dedicated Life Changers and make a real difference in patient care, apply today!

Requirements

B.A. degree and 1 year of experience in a related function; or 2 years of college, business school, or medical secretary training and 1-2 years of experience; or High School Diploma and 3-5 years medical office experience required
Act 34

Nice To Haves

Scheduling experience preferred.

Responsibilities

Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
Coordinate/organize all orders for supplies, nourishments, etc.
Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
Scheduling/Coordinates: All chemotherapy, injection, lab (Assoc w/tx), port flush, etc. appointments. Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections. Scans, coordinated care appointments/referrals, secure testing auths, etc.
Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
Receive all patient phone calls regarding appointments (for tx/injections/lab): Schedule, reschedule, etc.
Chart preparation: All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order signed, dated, etc. Complete clinical chart prep form.
Assist nursing staff with all processes related to oral drugs, pump patients, etc.
Contact all patients regarding missed appointments (for tx/injections/lab): Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic. Verify against the hospital list.
Provide support to the front office w/answering phones, chart prep, scheduling, etc.