Oncology Scheduling Coordinator /Full-Time

CHRISTUS Health • Santa Fe, NM

4d

About The Position

The Oncology Scheduling Coordinator is responsible for
independently creating and scheduling appointments within the electronic medical
record for a complex, multispecialty medical practice. This is supported by
gathering patient-specific demographic and provider information to accurately
assess the nature of the request and determine the appropriate appointment area;
properly advising patients regarding the need for co-payments and referral
authorizations to ensure the patient arrives on time and is prepared for their
procedure or visit; Through this process, the Oncology Scheduling Coordinator
responds to and interacts with a variety of individuals including patients,
customers, referring physicians, clinical staff and family members. To provide
exceptional service, the Oncology Scheduling Coordinator is required to navigate
multiple systems simultaneously. As applicable, codes procedures with the
correct CPT and ICD-10 codes for purposes of scheduling clinic visits and
in-office procedures. Facilitates communication between physicians, patients and
other practices regarding scheduling and appointments to ensure seamless
transition for patient.

Requirements

• High school graduate or equivalent
• Ability to read and write in English, bilingual in Spanish helpful
• Strong organizational skills
• Ability to communicate effectively and collaboratively with physician, practices and various hospital departments
• Computer knowledge, keyboarding skills, switchboard skills and the ability to operate general office equipment are required.
• THREE YEARS EXPERIENCE IN RELATED HEALTHCARE FIELD WITH DEMONSTRATED KNOWLEDGE OF MEDICAL TERMINOLOGY, CPT AND ICD-10 CODING AND OUTPATIENT SCHEDULING PREFERRED WITH ONE YEAR OF EXPERIENCE REQUIRED

Responsibilities

• creating and scheduling appointments within the electronic medical record
• gathering patient-specific demographic and provider information
• advising patients regarding the need for co-payments and referral authorizations
• responding to and interacting with a variety of individuals including patients, customers, referring physicians, clinical staff and family members
• navigating multiple systems simultaneously
• codes procedures with the correct CPT and ICD-10 codes for purposes of scheduling clinic visits and in-office procedures
• Facilitates communication between physicians, patients and other practices regarding scheduling and appointments

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED