Scheduling Coordinator II

Ellis Medicine • Clifton Park, NY

8h • $17 - $25 • Onsite

About The Position

Exceptional Pay & Generous Benefits - Including DAY ONE benefits! Do you love to take care of people? Are you a team player that thrives on a diverse team of professionals? At Ellis Medicine, we believe that Communication, Collaboration and Compassion are essential to realizing our Mission to meet the health and wellness needs of our community with excellence. We are looking for a candidate for the Scheduling Coordinator II position that shares these values. This position is for our Clifton Park location, and this position has a schedule of Monday to Thursday 10:30 AM- 7:00 PM, and Friday’s 9:00 AM- 5:00 PM. What do we offer at Ellis Medicine? Comprehensive and affordable Health, Dental and Vision insurance that starts DAY ONE ! Generous paid time off to support a work-life balance, including 6 paid holidays Tuition Reimbursement and professional development opportunities Retirement plan in the form of a 403 (b) with company match after longevity Flexible Spending Account and Dependent Care Account-allowing you to set aside pretax dollars to better care for your health and the health of your loved ones Free yearlong unlimited CDTA Navigator Pass including Free CDTA bike share program Employee Wellness Program Employee Assistance Program Employer paid Life Insurance What will you do as an Scheduling Coordinator II? Schedule appointments and perform check‑in/check‑out and patient registration Maintain front‑desk flow, manage phones, messages, mail, and customer inquiries Handle prior authorizations, referrals, lab/imaging follow‑up, and scan/preload documents into the EMR Complete COVID‑19 screening, cash reconciliation, and preparation of encounters and records Assist clinical staff with obtaining records and completing necessary documentation (e.g., no‑show letters, disability forms, workers’ compensation info) Ensure accuracy of demographics, insurance, and registration information Provide excellent customer service to patients, providers, staff, and external offices Support training, cross‑training, supervision, and special assignments from the practice manager Maintain confidentiality, professionalism, and the ability to multitask in a fast‑paced setting What do you need to be an Scheduling Coordinator II? High school diploma or equivalent (required) Minimum 2 years of office experience; healthcare office experience preferred Associate’s degree in a healthcare field with 3–5 years of experience (preferred) Strong communication, customer‑service, and multitasking skills Ability to work with confidential information and adapt to changing needs or locations Comfort with EMR systems, scheduling software, and general office technology PHYSICAL REQUIREMENTS The position is located indoors under normal working conditions. Should be able to push/pull 25 lb., lift/move 15 lb. from floor to table, be able to perform moderately difficult manual manipulations such as using a keyboard, writing and filing, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to sit at a computer terminal or work station for a prolonged period of time in addition to being able to squat, stand and walk for a reasonable length of time and distance. Sensory requirements include the ability to articulate and comprehend the spoken English language in addition to being able to read the English language. Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto. Salary Range: $17.46-$25.32 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Requirements

• High school diploma or equivalent (required)
• Minimum 2 years of office experience; healthcare office experience preferred
• Strong communication, customer‑service, and multitasking skills
• Ability to work with confidential information and adapt to changing needs or locations
• Comfort with EMR systems, scheduling software, and general office technology

Nice To Haves

• Associate’s degree in a healthcare field with 3–5 years of experience (preferred)

Responsibilities

• Schedule appointments and perform check‑in/check‑out and patient registration
• Maintain front‑desk flow, manage phones, messages, mail, and customer inquiries
• Handle prior authorizations, referrals, lab/imaging follow‑up, and scan/preload documents into the EMR
• Complete COVID‑19 screening, cash reconciliation, and preparation of encounters and records
• Assist clinical staff with obtaining records and completing necessary documentation (e.g., no‑show letters, disability forms, workers’ compensation info)
• Ensure accuracy of demographics, insurance, and registration information
• Provide excellent customer service to patients, providers, staff, and external offices
• Support training, cross‑training, supervision, and special assignments from the practice manager
• Maintain confidentiality, professionalism, and the ability to multitask in a fast‑paced setting

Benefits

• Comprehensive and affordable Health, Dental and Vision insurance that starts DAY ONE !
• Generous paid time off to support a work-life balance, including 6 paid holidays
• Tuition Reimbursement and professional development opportunities
• Retirement plan in the form of a 403 (b) with company match after longevity
• Flexible Spending Account and Dependent Care Account-allowing you to set aside pretax dollars to better care for your health and the health of your loved ones
• Free yearlong unlimited CDTA Navigator Pass including Free CDTA bike share program
• Employee Wellness Program
• Employee Assistance Program
• Employer paid Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED