Scheduling Coordinator I
About The Position
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day. Job Overview The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants’ specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.
Requirements
- High School Diploma required.
- Two years of minimum experience working in the medical or clinical field are required.
- Experience working with referrals/authorizations and with an electronic health system is required.
Nice To Haves
- Medical Assistant Certificate preferred.
- Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred.
Responsibilities
- scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations
- collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants’ specialty needs
- liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
