Scheduling Coord, Sr - ORMC Surgery - Mon - Fri / 8:30AM - 5:00PM

Orlando Health•Orlando, FL

12h•Onsite

About The Position

The Scheduling Coordinator will communicate regularly with physicians, patients, and ancillary and surgical areas to manage the scheduling, rescheduling, and cancellation of single or multiple tests and procedures. This role supports ORMC Surgery, ACC Surgery, and ORMC Endoscopy. Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for over 100 years, operating as an 808-bed acute-care facility and the only Level I Trauma Center in Central Florida. It has received consistent recognition from U.S. News & World Report and The Leapfrog Group for its quality and safety. ORMC holds multiple Beacon Awards for Excellence and Magnet® recognition for nursing. Orlando Health ORMC is part of the broader Orlando Health system, which encompasses hospitals, ERs, specialty institutes, urgent care centers, primary care practices, and outpatient facilities across Florida, Central Alabama, and Puerto Rico, all committed to providing professional and compassionate care.

Requirements

High school diploma and medical terminology and/or basic anatomy training required.
Three (3) years of experience in clinical registration and scheduling.

Responsibilities

Responsible for maintenance of appropriate departmental schedules.
May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures.
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
Consistently reviews the schedules daily and communicates all changes to appropriate staff.
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en
Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
Assist in training or mentoring of all team members.
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.