Scheduling Coord, Sr

Baptist Health•Birmingham, AL

3d•Onsite

About The Position

The Senior Scheduling Coordinator is responsible for coordinating and managing physician schedules, procedures, and patient appointments. This role requires frequent communication with physicians, patients, and clinical teams to ensure timely and accurate scheduling while delivering excellent customer service.

Requirements

High school diploma required
Medical terminology and/or basic anatomy training required
Three (3) years of experience in clinical registration and scheduling
An Associate’s degree in Business, Information Systems, or a clinical-related field may substitute for up to two (2) years of experience
Strong organizational, multitasking, and communication skills
Proficiency with multi-line phone systems and computer applications

Responsibilities

Schedule, reschedule, and cancel single or multiple tests and procedures
Maintain accurate and up-to-date departmental schedules
Collect and enter patient demographic and insurance information
Communicate preparation instructions, arrival times, and locations to patients
Coordinate daily schedule changes and communicate updates to appropriate staff
Act as a liaison between clinical, business, and patient access teams
Ensure compliance with scheduling criteria and departmental workflow standards
Assist with training and mentoring team members as needed
Support a patient-first approach and deliver exceptional customer service

Benefits

Medical, Dental, Vision
403(b) Retirement Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (childcare, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE