Scheduling Coord

Orlando Health•Orlando, FL

1d•Onsite

About The Position

Where You’ll Work (and Why You’ll Love It!) At Orlando Health Imaging Centers, our expert medical teams use advanced imaging tools that produce highly detailed images and precise results. Our facilities are accredited by the American College of Radiology (ACR) for our staff qualifications, image quality, safety policies and quality assurance. Your screening exam will be evaluated by a board-certified radiologist, providing you with a timely diagnosis and setting you on the quickest path to treatment and recovery. A Day in YOUR Life as a Scheduling coordinator The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures. Location: Downtown Orlando Health Schedule: Full time

Requirements

High school graduate or equivalent.
Must complete Orlando Health medical terminology course within 90 days of hire.
One (1) year of retail, customer service or health care.
Computer experience required.

Responsibilities

Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy
Exhibits working knowledge in the use of all registration, scheduling systems, and Web based resources.