Scheduling and Routing Coordinator

1st Response Pest Management•Powell, OH

19d

About The Position

1st Response Pest Management of Powell, Ohio is looking to hire a full-time Scheduling and Routing Coordinator to provide organizational structure, stability, and consistency in operations and growth. Are you looking for more than just a job and want to get started in an essential industry ? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on! This entry-level position is designed to lead to a stimulating and rewarding career in Pest Management. It also comes with great benefits, including paid time off (PTO), dental and vision insurance, and professional development assistance . After the first year, it also provides the benefits of a 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today! ABOUT 1ST RESPONSE PEST MANAGEMENT 1st Response Pest Management locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly. Our success wouldn't be the same without our Team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance. A DAY IN THE LIFE OF THE SCHEDULING AND ROUTING COORDINATOR As a Scheduling and Routing Manager, your primary focus will be customer service and organization! The Coordinator's primary responsibility is to ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services and addressing customer and employee concerns. The position requires communication skills, IT proficiency, and the ability to work with office staff, field technicians, and customers. The position also requires a positive attitude toward sales and growth, the ability to handle dispatching, scheduling and routing. The Coordinator must be a leader, possess strong communication and interpersonal skills, and demonstrate a positive attitude. Whether performing routine duties or tackling challenging issu es, you are always patient and more than happy to answer questions. Your calm, helpful demeanor puts clients and employees at ease as you assess problems and devise solutions. You take pride in your work and keep your team informed and your customers happy at all times. You enjoy interacting with people and get great satisfaction from helping our customers safely keep their homes pest-free!

Requirements

Entry-level business administration (0-2 years experience)
no experience needed (willing to train the right candidate)
Ability to pass a criminal background check
First-class customer service skills
IT proficiency and comfortable with Google Suite, Excel, Word, etc.
Willing and able to obtain a Pest Control Operator's License after training

Responsibilities

ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services
addressing customer and employee concerns
handle dispatching, scheduling and routing