Scheduler II, Hematology and Oncology, Peabody

Beth Israel Lahey Health•Peabody, MA

2d•Onsite

About The Position

This position coordinates the scheduling for patient procedures and services within the Hematology and Oncology department. The role involves managing multiple applications for scheduling, coordinating medical staff and clinical resources, communicating schedules daily, and acting as a liaison with internal departments and external resources. Key responsibilities include notifying patients of scheduled procedures, providing necessary information, ensuring accurate patient data entry, and overseeing the documentation of procedures and resource usage. The Scheduler II also coordinates paperwork, obtains preauthorizations and referrals, and contracts with vendors for equipment delivery. Beth Israel Lahey Health is a growing healthcare organization with over 35,000 people, committed to continuous learning, growth, innovation, and offering comprehensive compensation and benefits.

Requirements

High School diploma or GED required.
3-5 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process.
Notify patients in-person and via mail of scheduled procedures.
Ensures all communications are timely and provide complete details of procedure, location, and time and required.
Provides patients with information pertaining to testing and surgery.
Maintains multiple applications for scheduling of procedures & collection of patient data.
Schedules location of procedure, medical staff & clinical resources.
Completes accurate & timely journal entries.
Collaborates with both internal & external partners to obtain resources.
Maintains physician &/or surgeon's schedule.
Registers patient & ensures demographic data is entered accurately.
Communicates schedules on a daily basis.
Reviews with advisor.
Updates staff with revisions.
Posts schedules.
Acts as liaison to with internal departments and external resources and agencies.
Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
Obtains and processes referrals for procedures.
Oversees documenting of procedures and resources.
Maintains and tracks service and procedure to ensure procedures and equipment usage are captured.
Generates log for review and enters revisions.
Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
Contracts with vendors to coordinate delivery of equipment.
Coordinates delivery to patient's residence.
Ensures resources for procedures are maintained and available for scheduled procedures