Scheduler - Business Development

SavageHouston, TX
1d

About The Position

Interface with customers, carriers, drivers and field supervisors to ensure that movement of loads are performed to Texon Service Standards. Assist in the ticket reconciliation process to tie back to each load scheduled. This includes actualizing volumes, ensuring loads are scheduled to the correct contracts, reviewing carrier invoices, etc. Provide timely status updates to Texon Commercial team. This would include communicating any demurrage, loading or unloading issues, carrier issues, etc to ensure high level of customer service. Respond timely to customer inquiries ranging from movement status, ticketing information and various movement details. Work closely with Accounting and Settlements teams to ensure loads are accurate and entered timely to meet monthly closing deadlines. Rotate weekends on call duties. Includes holidays and weekends.

Requirements

  • Strong organizational skills with ability to multitask.
  • Establish a good rapport with all carriers and operators.
  • Team oriented, with a collaborative mindset.
  • Ability to pay close attention to detail.
  • Excellent analytical abilities.
  • Ability to work holidays and weekends.
  • Superb oral and written communication skills required.
  • Excellent proficiency in Excel and other Microsoft Office applications.

Responsibilities

  • Interface with customers, carriers, drivers and field supervisors to ensure that movement of loads are performed to Texon Service Standards.
  • Assist in the ticket reconciliation process to tie back to each load scheduled. This includes actualizing volumes, ensuring loads are scheduled to the correct contracts, reviewing carrier invoices, etc.
  • Provide timely status updates to Texon Commercial team. This would include communicating any demurrage, loading or unloading issues, carrier issues, etc to ensure high level of customer service.
  • Respond timely to customer inquiries ranging from movement status, ticketing information and various movement details.
  • Work closely with Accounting and Settlements teams to ensure loads are accurate and entered timely to meet monthly closing deadlines.
  • Rotate weekends on call duties. Includes holidays and weekends.

Benefits

  • Eligible full-time team members may participate in the company benefit package, which currently includes medical, dental, and vision plans; company-paid life, AD&D and disability insurance; supplemental life and disability options; health savings and flex spending accounts; profit sharing; PTO, and a 401(k) plan with match.
  • Part-time team members are eligible to participate in the 401(k) plan with match, profit sharing, PTO, and may be eligible to participate in the medical plan depending on hours worked.
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