SCALE - SCALE ATTENDANT

La Crosse County • La Crosse, WI

1d

About The Position

This position performs primarily customer service-related tasks, supplemented with technical and recordkeeping duties for the Solid Waste Department. Primary role of position is being the first point of contact for customers visiting our site y checking in customers on computer program and receiving payment. Secondary responsibilities include data entry and answering phones.

Requirements

• Graduation from an accredited high school for GED.
• Experience and excellent skill in customer service, money handling and computer operations.
• Flexibility to work a varied schedule and be available for work weekends.
• Possess a valid driver's license or obtain one within a specified period of time. Must successfully pass criminal record check.
• Ability to stand for an extended period.
• Ability to work with customers, haulers, contractors, State and County officials and co-workers, in a courteous, constructive, and cheerful manner.
• Ability to use verbal and judgment skills, and the ability to use assertiveness, problem solving, and dispute resolution skills when appropriate.
• Ability and willingness to learn modern landfill operations.
• Ability and willingness to learn to operate a large landfill truck scale.
• Ability to understand, interpret and precisely follow State DNR regulations and County Landfill ordinances and policies.
• Ability to make reports and present them both verbally and in writing.
• Ability to county money quickly and accurately and make change, and ability to process credit card transactions.
• Ability to input information accurately and with reasonable speed on a computer terminal.

Nice To Haves

• Preference for experience in some area of solid waste, special waste or landfill operations, but not required. May consider other acceptable combination of training and experience.

Responsibilities

• Assists customers in using the Citizen's Disposal Area, processing area and landfill.
• Observes loads being brought in for disposal and participates with other staff in Special Waste review process, as needed.
• Ensures customers are compliant with safety and site regulations.
• Accurately inputs customer information and other billing information into a customized computer database program.
• Schedules re-occurring services with site contractors.
• Completes necessary reports and records on multiple waste programs.
• Performs minimal light labor duties including cleaning and light snow removal.
• In this public service position, employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors and public officials.
• As directed by Supervisor, Employee is expected to provide support in all divisions of the Solid Waste Department to meet Departmental and County goals.
• Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
• On own initiative, finds routine office tasks such as photocopying, clean up or other during times when scale activity is minimal.
• Support site/scale maintenance.
• Removes litter, mops floors, empties dehumidifiers, changes light bulbs, and performs other custodial functions of the landfill scale/office.

Benefits

• Wisconsin Retirement System (WRS): A top-rated pension program.
• Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance: Flexible schedules and wellness programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees