SBHC Coordinator

Cornell Scott-Hill health•New Haven, CT

22h•Onsite

About The Position

Reporting to the Director of School Based Health Services (SBHC) or designee, the School Based Health Center Coordinator (SBHC Coordinator) acts as an advocate for patients seeking and receiving care in the school based health center and coordinates several duties simultaneously. The SBHC Coordinator will greet patients, schedule/check-in patients, answer telephone calls, and identify, register and maintain records of Cornell Scott-Hill Health Center patients. He/she is responsible for the input and maintenance of patient computer data to ensure compliance to registry operational standards and requirements of the board of education. The SBHC Coordinator will directly assist the clinical provider during clinical sessions and prepare patients for exams according to specific guidelines. The SBHC Coordinator will ensure the SBHC is stocked with all supplies needed for operations. The SBHC Coordinator will float to other departments or sites as required when school is not in session.

Requirements

High School Diploma/GED required.
Must have certification by the American Association of Medical Assistants and/or American Registry of Medical Assistants.
current CPR certification from the American Heart Association required.
One (1) year experience as a Medical Assistant required.
Excellent interpersonal skills, organizational skills, and written and verbal communications skills are essential.
Computer skills and data entry skills are required.
Familiarity with Microsoft, Internet and E-mail is necessary.
Computer skills are required with the ability to learn Epic, Centricity, EMR and Outlook.
Ability to float to other departments or sites and perform all aspects of patient care.
Ability to prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

Nice To Haves

Phlebotomy Certification from National Phlebotomy Association or National Healthcare Association preferred
Bi-lingual English/Spanish strongly preferred.
Previous medical office experience as a medical assistant is preferred.

Responsibilities

Greets patients and updates demographic information into the computer system. Ensures to treat patients and staff respectfully, courteously and appropriately
Schedules patients into available Provider/Clinician appointment openings. Ensures to schedule appointments according to established procedures and guidelines of the department
Verifies various types of insurance coverage as indicated by CS-HHC billing procedure
Responsible for receiving telephone calls from patients and correctly and accurately record messages for Providers
Manages patient records using Epic, Centricity and HealthX
Responsible for preparing patients and rooms for an exam according to specific procedures
Accurately and legibly documents vital signs, including blood pressure, pulse, respiration, temperatures, O2, saturations and finger sticks
Performs EKG’s, hearing and vision tests, Urine Dipsticks, Urine Pregnancy Tests and other CLIA waived tests when necessary
Responsible for drawing blood and maintaining current phlebotomy certification
Attends school functions and serves on school committees as needed
Performs all other duties as required