SATCOM IP Network Support Specialist

Leidos Holdings Inc.•Sunset, UT

68d•Onsite

About The Position

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Technician at Hill AFB, UT. Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC). This position requires U.S. citizenship and an active Secret clearance. At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2… good. You'll fit right in.

Requirements

Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
Ability to work in a 24/7 operations environment.
Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
Currently possess an active Secret security clearance.
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
High school diploma and 2-4 years of experience.

Responsibilities

Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
Monitor network events and element management failures in real-time on a 24x7x365 basis.
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
Remotely access and de-access customers into the IP/SATCOM networks
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
Verify equipment is operating in the baseline configuration.
Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

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