SAP FSM Analyst

GEA Group • Janesville, WI

5d • $100,000 - $130,000

About The Position

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. GEA Group, located in Janesville, WI, just created a Business Application Consultant role to join our IT Service Delivery team! In this role, you will be working on Field Service Solution products, solving issues within the applications, taking care of the End-User community, and consulting, introducing, and implementing new processes into the organization.

Requirements

• Bachelor’s or Master’s degree in Business Intelligence, Management Information Systems, Information Technology, or related field required
• 3+ years of professional experience supporting Field Service Management applications
• Strong background in service process design and optimization
• Experience in IT project management and change management
• Hands-on experience with SAP FSM or similar platforms including experiences in development, customizing, and scripting preferred
• Familiarity with integration technologies (REST, SOAP, SAP CPI) preferred
• Experience working in global, cross-functional teams preferred
• Excellent communication and collaboration skills
• Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

Nice To Haves

• Hands-on experience with SAP FSM or similar platforms including experiences in development, customizing, and scripting preferred
• Familiarity with integration technologies (REST, SOAP, SAP CPI) preferred
• Experience working in global, cross-functional teams preferred

Responsibilities

• Analyze business requirements and service processes within the SAP Customer Experience environment
• Design, optimize, and enhance service-related business processes
• Configure and support SAP Field Service Management (FSM) and related applications
• Integrate FSM with other systems using REST/SOAP APIs and middleware tools
• Lead and contribute to IT projects, including project management responsibilities
• Deliver internal training using a “Train-the-Trainer” approach
• Other duties as assigned

Benefits

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees