Sample Management Coordinator

Bureau Veritas•Indianapolis, IN

6d•$20 - $23

About The Position

The Specimen Management Coordinator is responsible for Phase 2 regulated life cycle of functions within Sample Management, including reagents, specimens and reports, data and documents. The position is client facing, customer service orientated, working collaboratively with current and new processes. Has a high level of communication in a regulated environment.Duties and Responsibilities: It is everyone’s responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress. Functions includes but are not limited to, data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering. Customer service, managing client requests/orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management. Specimen management coordinator functions collaboratively with the team on receiving, QC, shipping, disposals, registering, tracking, storing, labeling and routing samples and reagents upon client request. Provide exceptional customer service and support. Learns new processes and provides issues resolution. Works seamlessly with other tasks. Maintain confidential information. Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint Sites, and MS Outlook email. Documentation – Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness Responsible for transferring data from external and internal vendor portals to multiple locations for the client. Must be highly organized, able to manage multiple work and communications lines between external vendors and internal clients. Be a collaborative team member to share knowledge and support cross functional areas Follow the guidelines set forth with clients and Company Quality, Health, Safety, Security and Environmental policies and procedures. Comply with clients’ and Company management systems in accordance with appropriate regulatory agencies. Perform other essential tasks, projects, and responsibilities as required. Other duties as defined by Manager, department needs and workload

Requirements

Must be self-driven, be able to work collaboratively
Identify issues and follow up with timely resolution
Must have high attention to detail for quality and strong organization skills
Experience of working in a regulatory compliant environment with documentation practices
Strong client-facing skills with professional communication skills in both written and verbal formats
Proven Microsoft Word, Excel, Teams, SharePoint, and PowerPoint skills
Ability to quickly learn and understand job-specific software is and new services
Ability to understand basic scientific terminology and communicate it to others
A strong team player able to champion a collaborative team environment
Be a proven multi-tasker in a deadline driven environment
Possess strong organizational skills and communicate effectively
Adheres to Company Values
Associate’s degree in closely related field

Nice To Haves

Experience with Specimen management
Experience in a highly detail-oriented laboratory environment
Experience in a regulated (for example, Good Laboratory Practices [GLP], Good Clinical Practices [GCP], Good Manufacturing Practices [GMP]) environment.

Responsibilities

data upload
document QC
manifest formatting
shipment receipt
inventory
QC
storage
transfer and re-receipt
compound ordering
Customer service, managing client requests/orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management
receiving, QC, shipping, disposals, registering, tracking, storing, labeling and routing samples and reagents upon client request
Provide exceptional customer service and support
Learns new processes and provides issues resolution
Works seamlessly with other tasks
Maintain confidential information
Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint Sites, and MS Outlook email
Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness
Responsible for transferring data from external and internal vendor portals to multiple locations for the client
Follow the guidelines set forth with clients and Company Quality, Health, Safety, Security and Environmental policies and procedures
Comply with clients’ and Company management systems in accordance with appropriate regulatory agencies
Perform other essential tasks, projects, and responsibilities as required