Salon & Spa Leader
About The Position
Position Summary The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department’s operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement. ABOUT US With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. You belong at Life Time. We promote an inviting community that supports everyone on their path to a healthy way of life. Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Requirements
- High School Diploma or GED
- 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
- Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
- Spa Manager Certification
- Appropriate State/County/City Licenses, as required by law
Nice To Haves
- Experience in administrative or operational and computer skills
Responsibilities
- Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
- Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
- Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
- Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
