E3n - Salesforce Systems Administrator

TalentED Advisors

1d • $115,000 - $140,000 • Remote

About The Position

We are seeking a highly skilled, detail-oriented, and proactive Salesforce Systems Administrator to take ownership of the ongoing management, maintenance, and strategic optimization of our Salesforce platform. This role is critical to ensuring the stability, security, and performance of our Salesforce environment, which serves as the backbone of our customer relationship management (CRM) operations.
As a Salesforce Systems Administrator, you will oversee core Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and any other applicable platforms. You will be responsible for user management, system configuration, data integrity, and ongoing enhancements that align with organizational goals. Working closely with cross-functional teams—such as Sales, Marketing, Customer Success, and IT—you will translate business needs into effective Salesforce solutions, support reporting and automation efforts, and help drive the adoption of CRM best practices across the organization.
This is a hands-on role that requires strong technical expertise, attention to detail, and a deep understanding of the Salesforce ecosystem. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and is committed to continuous improvement. H/she/they will bring both strong technical capabilities and a collaborative, solutions-oriented mindset.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent work experience in a Salesforce administrative role.
• 3–5 years of hands-on experience as a Salesforce Administrator in a professional setting.
• Salesforce Administrator Certification (ADM-201)

Nice To Haves

• Experience working within Agile or Scrum development methodologies.
• Additional Salesforce certifications such as:
• Advanced Administrator
• Platform App Builder
• Sales Cloud Consultant
• Service Cloud Consultant
• Familiarity with sandbox management, deployment processes, and version control tools.

Responsibilities

• Serve as the primary system administrator and owner of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and other relevant Salesforce products
• Own and help shape the Salesforce platform roadmap, aligning enhancements with organizational priorities and growth
• Act as a thought partner on how Salesforce should evolve as the organization scales, proactively identifying opportunities to improve scalability, usability, and cross-team effectiveness
• Manage user account setup and deactivation, including roles, profiles, permission sets, and license allocations
• Ensure appropriate system access, security, and compliance across all user groups
• Maintain clean, accurate, and reliable data through regular audits, deduplication, and data import/export activities
• Perform data operations using tools such as Data Loader and Data Import Wizard
• Support data governance practices that promote consistency, accuracy, and responsible data use
• Design, build, and maintain custom reports and dashboards to support data-driven decision-making across departments
• Partner with stakeholders to ensure reporting aligns with business needs and delivers actionable insights
• Create and maintain automated workflows and system configurations using Salesforce Flow, Process Builder, and (where applicable) Apex
• Configure validation rules, custom objects, fields, page layouts, and related platform components to support scalable solutions
• Continuously improve system efficiency by reducing manual processes and improving user experience
• Ensure the platform complies with internal data governance standards and external regulatory requirements
• Manage field-level security, audit logs, data visibility, and access controls to protect sensitive information
• Proactively monitor Salesforce performance and system health
• Identify, troubleshoot, and resolve technical issues to ensure platform stability and reliability
• Respond to issues with a strong sense of ownership and follow-through
• Manage and test system updates, Salesforce seasonal releases, and third-party app integrations
• Coordinate releases to minimize disruption and ensure compatibility across environments
• Support structured change management and communication around system updates
• Support and maintain integrations between Salesforce and other systems, including marketing platforms, finance systems, data warehouses, and external applications
• Partner with internal and external technical resources to design, implement, and troubleshoot integration workflows
• Ensure data flows are reliable, well-documented, and scalable
• Partner with business stakeholders to gather requirements, translate needs into scalable Salesforce solutions, and ensure alignment between technical functionality and business goals
• Develop training materials, conduct user training sessions, and provide ongoing support to drive adoption and effective use of the Salesforce platform

Benefits

• E3n offers competitive, mission-aligned benefits including medical, dental, and vision coverage; a 403(b) retirement plan with employer contribution; generous paid time off; and additional benefits designed to support employees’ health, financial well-being, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level